Windows 10: No internet access after upgrade

There appears to be no new results. I just did this today may 23 2016. Doing a little troubleshooting thru win10 it comes back to problem with local area connection adapter. What is this thing? Is it hardware, hardware driver, or wrong settin?

:)

 

After upgrade no internet access

Hi,

Welcome to Microsoft Community.

I understand your inconvenience. We will assist you with it.

Follow the steps provided below.

Method 1:

Configuring DNS server address:

• Press Windows key + X key, and click on Control Panel.
• Click Network and Internet and click on Network and Sharing Center
• Click Change Adapter Settings on left pane.
• Click the Wi-Fi connection you want to configure.
• Click Change the settings of this connection on the top of the window.
• Scroll down to Internet Protocol Version 4 (TCP/IPv4) and
  Double click on it.
• Click Use the following DNS server address, fill the DNS server information for your ISP.
• Click OK and close all windows.

If the issue still persist, follow method 2.

Method 2:

Try resetting TCP/IP and check if it works.

• Press Windows key + X key, and click on Command Prompt (admin).
• Type the following command in Command Prompt and press ENTER:
  

netsh int ip reset c:\resetlog.txt

If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

• Reboot the computer.

If the issue still persist, follow method 3.



Method 3:

If issue persists, kindly follow the steps given in below link and check if it helps:

http://windows.microsoft.com/en-IN/...2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

After upgrade no internet access

Hi Vaesir,

Sorry for the delayed reply.

Let us know if the issue has been fixed or not. If not, then
I would suggest you to uninstall and re-install the Network Adapter drivers
in compatibility mode. Here is the steps:

• Go to your manufacturer’s website
  and download the Driver’s setup file for your computer (You can download the setup file in any other device also and can copy and move it to the affected device).
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.

 

Does have anything to do with network controller or ethernet controller?

 

It is likely pointing to the fact that it does it have a proper driver installed for the network hardware. Find the manufacturer and model of the hardware and then go to the site to try and find a driver for it on a different computer. Download the file and place it on a flash drive and transfer it to the computer with the problem and install the driver.

 

I saw another who removed antivirus. I removed my avg and rebooted. Now im connected as 11:45 am 5/25/2016. I think my windows defender is now active so I may not reinstall avg. Is there a post or info on windows defender vs something like avg free 2016?

 

I did research and found windows defender is probably not as good as other free antivirus software. I have since reinstalled my avg free 2016. I have done a full computer scan and rebooted several times. There have been no continuing problems.

I suggest to you that if others have this problem of no internet access, they uninstall their antivirus. As I understand it, the Windows Defender will become active giving some level of protection. If this restores internet access, they can then reinstall their antivirus.