Windows 10: No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work...

Discus and support No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work... in Windows 10 Software and Apps to solve the problem; Tried reset, did not help. Internet Explorer, Mozilla Firefox and Google Chrome work fine among other apps that are not Store related.... Discussion in 'Windows 10 Software and Apps' started by BuPeMko, Aug 24, 2018.

  1. BuPeMko Win User

    No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work...


    Tried reset, did not help. Internet Explorer, Mozilla Firefox and Google Chrome work fine among other apps that are not Store related.

    :)
     
    BuPeMko, Aug 24, 2018
    #1
  2. mixa Win User

    Microsoft Internet Explorer renamed to Windows Internet Explorer ?

    No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work... wie1.png


    Since version 7 of the world`s most popular web browser - Microsoft Internet Explorer was silently renamed to Windows Internet Explorer.Such a step from Microsoft is not a surprise since Internet Explorer is part of the Windows operation system for a long time.Obviously Microsoft corp. wants to state that Internet Explorer is already considered as a part of Windows and not as an external browser (remember the IE and WMP law issues last year!?).
     
  3. Argel Obm Win User
    Microsoft store and Edge not working

    Hi Javier,

    There may be an issue with the settings or files of Windows Store and Microsoft Edge that is why they cannot connect to the Internet. If you currently have the version 1709 (Fall Creators Update) of Windows 10, you can use the repair app tool to resolve
    the issue. To run the tool, follow these steps:

    • Click the Windows logo (Start button).
    • Click the gear icon (Settings).
    • Select Apps.
    • On the left pane, choose Apps & features.
    • Look for the Windows Store app, and then select it.
    • Click Advanced options.
    • You can choose either "Repair" or "Reset". Choose Repair.
    • Do the same steps to Microsoft Edge.
    • Access Windows Store and Microsoft Edge to see if they will connect to the Internet.
    • If the issue persists, we recommend that you use the reset tool. This will clear the data of the apps. You can follow the same steps again but instead of choosing "Repair", choose
      Reset.

    Let us know how it goes.
     
    Argel Obm, Aug 24, 2018
    #3
  4. No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work...

    Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

    Hi,

    As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

    Provide us additional information to assist you better with this issue:

    • What is the complete error message/ error code while trying to access the web pages?
    • Does this issue specific only with YouTube?
    • Have you made any changes to the operating system prior to this issue?

    Try the below workarounds to identify what is causing the issue:

    • Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
    • Also, try to access different website on Internet Explorer and Microsoft Edge.

    Try the below troubleshooting steps to access the website and check if it helps.

    Method 1: For Internet Explorer

    Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

    • Press Windows key, type
      troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click on Internet Explorer Performance
      and follow the onscreen instructions.

    Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

    Steps to view the website in compatibility view:

    • Open Internet Explorer
      and open the website.
    • Click on Gear/ Settings icon at the right-top corner of the window.
    • Click on Compatibility View Settings, click on Add
      to add the website and click on Close.
    • Reopen the website and check if the issue persists.

    Step 3: If the issue still persists, I suggest you to access the website in
    InPrivate mode and check.

    InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
    Browsing from the New Tab page or the Safety button.

    Steps to open the browser in InPrivate mode:

    Open Internet Explorer, press Shift+Ctrl+P
    to open the browser in InPrivate mode and try to access the website.

    Method 2: For Microsoft Edge:

    I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

    • Open Microsoft Edge, click on More actions
      (...) in the right-top corner of Microsoft Edge window.
    • Click on Settings, scroll down and click on
      Advanced settings
      .
    • Enable Use Adobe Flash Player
    • Check if the issue persists with accessing the YouTube websites.

    Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

    assistance.

    Thank you.
     
    Deepika Gowda, Aug 24, 2018
    #4
Thema:

No internet access in Microsoft Edge / Microsoft Store however Windows updates seem to work...

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