Windows 10: No internet access problem

Hello! I need help with Wi-fi network problem, which is "No internet, secured" error, I tried almost everything to solve it, for example network reset, CMD commands, restarting, but without success. Please, could someone help me solve this issue?

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

No Internet access

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to provide some information to help you better.

• • 
    Since from when are you facing this issue?
    
  • 
    Did you make any changes prior to this issue?
    

I would suggest you to follow the below steps and try resolving the issue.

Step 1:Run inbuilt
Internet connection troubleshooter and Network Adapter troubleshooter

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Internet Connection troubleshooter.
  
• 
  Also run the Network Adapter troubleshooter
  and check if the issue resolves.
  

If the issue doesn’t resolve check with next step.


Step 2: I would also suggest you to check with the below link to check how to resolve Wired and wireless network problems.

Wired and wireless network problems: http://windows.microsoft.com/en-US/...2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Keep us informed if the issue is resolved. We are glad to help you further.

 

Unable to access internet

Original Title: Internet access



Hi Greg,

Thank you for posting your query in Microsoft Community.

Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

I would suggest you to perform an Internet troubleshooter by following the steps below.

• Click on start and type ‘troubleshooting’ and press enter.
• Click on ‘View all’ on top left corner.
• Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.

Also, check if the issue persists by connecting to a different network.



Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.