Windows 10: No Internet and Audio after windows 10 automatic update

Discus and support No Internet and Audio after windows 10 automatic update in Windows 10 Updates and Activation to solve the problem; Recently my laptop(UX303LB asus) automatically updated windows and now it does not have any audio or network adapters. It seems that the network card... Discussion in 'Windows 10 Updates and Activation' started by nobodomon, Dec 18, 2016.

  1. nobodomon Win User

    No Internet and Audio after windows 10 automatic update


    Recently my laptop(UX303LB asus) automatically updated windows and now it does not have any audio or network adapters. It seems that the network card and audio cards are not found at all.
    Things I've tried :
    Clean reinstall windows
    Reinstalling network driversDid not seem to work, drivers installed but doesn't show up in device managerRestarting Computer

    :)
     
    nobodomon, Dec 18, 2016
    #1
  2. Xylee Del Win User

    Wdf01000.sys causing DPC and audio is cracking

    We appreciate the details that you've provided. There is a possibility that the issue occurred due to a coincidence after switching internet provider. For further troubleshooting, we suggest that you uninstall all the audio related drivers on your Device
    Manager and restart your computer to let Windows detect the compatible audio drivers. Make sure that you're connected to the internet to install the drivers.

    If the drivers won't install automatically, kindly check the manufacturer's website of your audio drivers to install them manually. See this link for more information:

    Update drivers in Windows 10.


    Let us know if there will be any changes on the process as well as on LatencyMon.
     
    Xylee Del, Dec 18, 2016
    #2
  3. realtek 5.1 not working in windows 10

    after update from win 7 to win 10 automatic update my realtek hd audio 5.1 is not working any more only stereo is working, my audio system is logitech z5500 which works through optical audio output windows 10 fails with basic configurations it is really
    irritation with stereo audio please some one help
     
    sayhaiharish, Dec 18, 2016
    #3
  4. No Internet and Audio after windows 10 automatic update

    How did you do so? Did you use ASUS DVDs or something else?
     
    Matthew Wai, Dec 19, 2016
    #4
  5. nobodomon Win User
    Hi thanks for replying, i reinstalled them using the drivers provided on the asus website. It still didnt help at all though
     
    nobodomon, Dec 19, 2016
    #5
  6. fireberd Win User
    If you have an Intel based system, Install (or reinstall) the Intel Motherboard chipset drivers. If a device is not known or can't install drivers many times installing the Intel motherboard chipset drivers will fix it. One of the things the chipset drivers do is Identify all the devices on or attached to the motherboard.
    Install the chipset drivers and then the device drivers (if needed).

    If you have an AMD CPU system, there is AMD chipset drivers too, but I don't know if they do all the Intel chipset drivers do.
     
    fireberd, Dec 19, 2016
    #6
  7. nobodomon Win User
    Hello, I’ve just tried that but to no avail it still doesn’t show up in device manager.
    All I see under the network adapters are wan miniports.
    Thank you though!
     
    nobodomon, Dec 20, 2016
    #7
  8. fireberd Win User

    No Internet and Audio after windows 10 automatic update

    Reset the BIOS and see if that helps. If the BIOS is not detecting the devices, Windows will not either. Usually, there is an option in the BIOS to reset to defaults.
     
    fireberd, Dec 20, 2016
    #8
  9. nobodomon Win User
    It did not help after resetting bios too. It appears that bios doesnt recognize the network card at all.
     
    nobodomon, Dec 20, 2016
    #9
  10. Asuza Win User
    Hello nobodomon,

    Could you open a run dialog with WINDOWS + R.

    1) Type in "devmgmt.msc"
    2) Expand the "Network Adapaters" section.

    and upload a screenshot here?
     
    Asuza, Dec 20, 2016
    #10
  11. fireberd Win User
    This is apparently a relatively new model PC. If its still in Warranty I would call ASUS. If its a hardware problem, only ASUS can get it corrected under warranty.
     
    fireberd, Dec 20, 2016
    #11
  12. nobodomon Win User
    No Internet and Audio after windows 10 automatic update [​IMG]

    this is after installing all the network drivers provided by asus

    Unfortunately my warranty expired quite a while ago.

    Thanks for the help!
     
    nobodomon, Dec 20, 2016
    #12
  13. No Internet and Audio after windows 10 automatic update

    No network and audio devices exist on your computer.
     
    Matthew Wai, Dec 20, 2016
    #13
  14. nobodomon Win User
    Yes but that only happened after the windows update though. It was working perfectly fine before the windows automatic update.
     
    nobodomon, Dec 20, 2016
    #14
  15. Asuza Win User
    Hello,

    Thanks for the screenshot.

    0.1) Create a System Restore Point.

    1.0) Boot into safe mode with networking. https://www.tenforums.com/tutorials/...dows-10-a.html

    1.1) Open a run dialog with Windows key + R.

    1.2) Type in "regedit"

    1.3) Go to: HKEY_LOCAL_MACHINE> SYSTEM> CurrentControlSet>Control> Class

    1.4) Right click and find: Code: 4d36e972-e325-11ce-bfc1-08002be10318[/quote]
    No Internet and Audio after windows 10 automatic update [​IMG]


    Before you begin, export the folder to a safe location in case you ever want to use a VPN connection in the future.

    1.5) Then, in all folders from 0000 until xxxx look for "DriverDesc" at Names. If it says "WAN Miniport XXXXX" Delete the folder. (For this example, I would delete the folder 0013)



    No Internet and Audio after windows 10 automatic update [​IMG]



    1.6)
    Save all changes and close the registry.

    2.0) Open up a run dialog with WINDOWS key + R.

    2.1) Type in "devmgmt.msc".

    2.2) Expand the "Network Adapters" entry.

    2.3) Delete or Disable (I'm not sure what it says for you) every WAN miniport with right click and Uninstall /
    Disable. Double check to make sure that you got every single one of them.


    No Internet and Audio after windows 10 automatic update [​IMG]



    3.0) Open up another run dialog and type in "msconfig"

    3.1) Disable all services ! BUT HIDE ALL MICROSOFT SERVICES ​> FIRST < ! If you don't do this, you'll have a very fun time haha.


    No Internet and Audio after windows 10 automatic update [​IMG]


    3.2) Click on Apply and OK.

    3.3) Reboot the PC normally.

    Make sure that you got the right driver and bits version ( e.g. 32 or 64 bits) and Windows Version.
    The installation process should now go normal and will finish.
    Reboot your machine.
    I'm very curious for the results.
     
    Asuza, Dec 20, 2016
    #15
Thema:

No Internet and Audio after windows 10 automatic update

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