Windows 10: No internet connection after upgrade

I tried this in the command prompt and got the following error message:

"Deleting the driver package failed :One or more devices are presently installed using the specified INF."

How do I fix this??

 

PSA that might hopefully give someone some help. My internet was working fine yesterday after my install. Today it was not working. I tried everything and was going to roll back to 8.1, uninstall my VPN, and reupgrade like other users here.Turns out it was Bitdefender Internet Security 2015. I uninstalled that out of sheer frustration and my internet is working again. I hope this might save at least one person from having to go through the pain of rolling back and reinstalling!

 

Orpheus...I don't have Bitdefender but use Malwarebytes..however do have Cisco VPN, installed through Win 8...do you have Cisco VPN...as you didn't say one way or the other??

 

Same issue, no network after upgrade... Reverted to 8.1, uninstalled Cisco VPN, upgraded to Windows 10 again, Surface Pro 3 is happy.

 

Dawn...congratulations and good work.
By the way, did you also run CC cleaner & remove hidden Cisco files per Dan223 (on the previous page??)....or did you just uninstall the driver after getting back to Win 8 ?? Thanks in advance for your response and I'm trying to get my ducks lined up before I go for it in approx an hour or so.

 

I just reverted, uninstalled the VPN client via Control Panel, rebooted, reinstalled Windows 10. I can now connect to my corporate network with no issues and all adapters are showing properly.

 

Please check http://answers.microsoft.com/en-us/s...3-117abd0f51fb
To get wireless working without rolling back to Windows 8/8.1 is to run this command as admin.
netcfg -v -u dni_dne
It was provided by Barb Bowman.

 

As posted earlier I had little luck getting my Surface Pro 2 to find the network after the upgrade. Three installs and reversals with removing of the VPNs hadn't done it. Install 4 was the charm. What did I do to get it to work? Well, I removed all drivers/application that bind with the network adapters - specifically all VPN drivers and VMWare software. I simply installed them again in Windows 10 and all is working fine.

 

Hello, all...

I got home and am just restoring to the previous version of Windows 8...
Will post back progress....keeping fingers crossed....
I'll be editing this post so as to not have too many posts

...Had it running...came back 35 mins after dinner and now I'm in Windows 8...Current time 9:04PM EST. All's well in Win 8 ; the internet is back up ; now will try and uninstall VPN and post back in a while...

Uninstalled VPN successfully ; and also followed Dan223's suggestion of using
pnputil.exe -e and pnputil.exe -d oem19.inf in the command line (as an administrator). In my case Cisco VPN was oem28.inf ; so double check your listing in -e, before hitting the -d command to delete.
Started reinstalling Windows 10 ; and haven't got past "Making sure you're ready to install". 15 mins so far ; current time : 9:39PM EST. Will post back later.

9:42PM currently and it's installing Windows 10..should have waited 3 mins before the above post. This will take probably take hrs ; I have an i5 Sony laptop ; and it's not fast enough (they never are...)....I'll be gone for 1-1/2 hrs...will post back later.

It's 10:37PM EST...I'm back a little early but going to bed as it's only at 15% on Upgrading Windows....will post back tomorrow AM

Checking back this morning at 8:02AM....IT'S ALL GOOD....INTERNET IS BACK UP. I am in Win 10 and all seems to be running fine.

THANK YOU to all on this board...and I'll try and help others as needed..

 

I do not have Cisco VPN installed, but I do have Private Internet Access VPN service installed. I worried after reading this thread that my VPN service may also have messed up my internet, but it was definitely the antivirus.

 

Happy camper now. Last night, I updated my Surface Pro 3 to Windows 10 - no network, no Bluetooth (for my mouse). I found this thread, and I have Cisco VPN, so I reverted back to Windows 8.1 - no problem. Today on another PC that I had upgraded to Windows 10, I tried to get Cisco VPN to work. After the registry workaround and installation of Citrix driver, I was able to re-install the Cisco VPN client, and I could start to connect, but I always got error 427, so no go. Then I found out about Shrew, so I downloaded the Shrew VPN client, imported my Cisco pcf file, and it worked right off the bat. So I uninstalled Cisco VPN on the Surface Pro 3, then upgraded to Windows 10 again. Network and Bluetooth worked. Then I installed Shrew VPN - works great! VPN to my office network is a must. Glad I could finally get it to work. Thanks for all the posts. *Smile

 

please uninstall Network driver from control panel after that restart your pc it could be take more time and Lan driver updated automatically then login with your credential and your problem will be resolved. *Biggrin*Smile

 

thank haw can i install my vpn client???

 

SOLVED Same issue, no network connection after upgrade to WINDOWS10.. Reverted to 8.1, uninstalled Cisco VPN, upgraded to Windows 10 again Internet is OK now!! but How about if I install my Cisco VPN

 

The steps I went through were:

• revert back to Windows 8.1 - tested internet - worked fine.
• uninstall all Cisco VPN Clients (I had two) - newer version did not uninstall through programs and features - I remove the cisco directory and went back to programs and feature to remove - attempt uninstall - says it is already removed - then win 8.1 removed it from the programs and features.
• Rebooted and tested internet - worked fine.
• Windows 10 update already was downloading
• installed the upgrade (went for a run)
• Finalized the install
• Network connections are working and tested internet !!!

Thanks to all that helped
Now to see all the differences from the Technical Preview and this release.