Windows 10: No internet connection with external usb hub plugged in

Hi guys,
I recently bought an external usb hub, as my laptop only has 2 ports. What's happening is if I have 2 things plugged into the external ports and one in the computer's, my laptop disconnects from the internet and says I am unable to connect back. As soon as I unplug it, the connection resumes. I've figured out that the internet works with everything except the hard drive I'm plugging in to the external usb hub, but it works fine when plugged straight in to the computer.

I'm running Windows 10 via bootcamp on a MacBook (please don't shout at me I know this makes me a horrible person), and have repeatedly checked for apple software updates and I'm all up to date. If anyone has any ideas how to fix this I'd appreciate your help

Thanks,
Chris

:)

 

insufficient power when external SSD is connected to USB hub?

My laptop has too few USB 3.0 ports for my purposes and therefore I use USB hubs to connect external devices to it. In fact I have two externally powered USB hubs of seven ports each connected to the laptop.

On one of them I have four (individually powered) external drives connected to it, my keyboard, a mouse and a printer. This hub presents no problems. However, the other one which is used to power some airflow fans under the laptop (not sure if it's really useful) does not seem to have enough power when I connect a 512 GB external SSD drive to it. The drive keeps connecting to and disconnecting from the laptop.

If I were to change the USB hub that presents this problem can you suggest what I should look out for in buying a new hub?

 

mouse, keyboard and external speakers not working in usb hub.

I have an external 3.0 usb hub plugged into my hp laptop. The light is on but my laptop does not recognize the mouse, keyboard and external speakers plugged into the hub. They only work when plugged into the laptop, but there is not enough room for all three
items plus the hub. The printer is recognized as are the two charging ports on the hub. An external monitor is connected into the laptop via hdmi cable and works fine.

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.