Windows 10: No internet , Secured issue but only with a single device

I have a wifi at my home and all the devices are having no problem in connecting with it and using internet but my laptop.I have asus rog strix g15 windows 11 laptop and I have tried every solution like flushing dns , changing ICP4 servers to google 8,8,8,8 and also installing new network drivers but the issue is not resolving.It does gets resolved for sometime but again the problem startsAlso , sometimes I have "Connected, Secured" , While sometimes It shows "No Internet , Secured"In both the cases , internet doesn't work , please help

:)

 

Intermittent internet connection issues

Hello Trevor,

Thank you for posting your query on Microsoft community.

There are some reasons that causes this error connection reset. Let’s try to identify the root cause and apply the appropriate solution to fix this.

I suggest you to run the network troubleshooter first, and check if the issue persists. To run the troubleshooter, follow the below steps:

1. Press ‘Windows + X’ key.
   
2. Select ‘Control panel’
   
3. In the search box, type ‘Troubleshooter’ and then click ‘Troubleshooting’
   
4. Under ‘Network and Internet’ click on ‘Network adapter’ and click on ‘Next’ button.
   

Try to update the network adapter and check if the issue persists.

1. Press ‘Windows + X’ key.
   
2. Expand the network and adapter’
   
3. Right click on the device, and select ‘Update driver software’
   
4. Restart the computer and check.
   
5. You can also check for updates from the system manufacturer site.
   

Check proxy settings by doing the below steps:

1. Go to Control panel – Internet options.
   
2. Click on ‘Connections’ tab.
   
3. Click on ‘LAN settings’
   
4. Uncheck ‘Use a Proxy server for your LAN’ check box, and click ‘Ok’
   

I also suggest you to reset IP Address by following the below steps.

1. Press Windows key, and type ‘Command prompt’
   
2. Right click on it and select ‘Run as administrator’
   
3. Type the following command without quotes, and press enter: ‘netsh winsock reset catalog’
   
4. Restart the system once and check if the issue persists.
   

Try to disable Kaspersky firewall and check if that helps

1. Open the Kaspersky Internet Security program.
   
2. Click the ‘Settings’ button.
   
3. Click the ‘Firewall component’ option under Protection Center.
   
4. Select the ‘Enable Firewall’ option to remove the check mark.
   

Hope it helps. Please reach back if the issue persists.



Thanks and regards

Naveen M

 

Internet issues with Windows 10

Hello Bryan,

We are sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?
• What is the exact error message or code you receive?

I suggest you to follow the steps below and see if it helps:

Set Internet Explorer as default browser

I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Run Internet Connection Troubleshooter

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions

Hope this helps, get back to us if you need further assistance.

 

internet explorer security

Hi Candy,

Thank you for posting your query in Microsoft Community.

As per the description, I understand that the internet is not working. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

a) Which security software is installed in the system?

b) Do you get any error message when the internet is disconnected?

The issue might arise due to misconfigured settings in Internet Explorer, firewalls from the security software interfering with the connection or a virus infection. In this case, I would suggest you to try the following methods and check if the issue persists.

Method 1:

First, I would suggest you to run the Internet Explorer performance and Internet Explorer security troubleshooters. These can automatically detect and fix any incorrect settings and errors that could cause issues with Internet
Explorer. Refer to these steps:

a) Press Windows key +F to bring up the
search Charms bar.

b) Select settings in the drop down menu below search and type
Troubleshooting.

c) Click on Troubleshooting
and select the view all option on the left pane.

d) Click on Internet Explorer performance troubleshooter and follow the prompts.

e) Follow the same steps to run the Internet Explorer security troubleshooter.

Method 2:

If the issue still persists, I would suggest you to open Internet Explorer in “No-add-ons” mode and check. Refer to these steps:

a) Press Windows key +R

b) Type iexplore.exe –extoff and press enter

c) Now, Internet explorer will be opened without any add on

d) If you don’t face any issue in this mode, then probably an add-on is causing this issue.

Method 3:

I would suggest you to refer to the link and follow steps given in the Microsoft KB article:

What to do when Internet Explorer stops working

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.