Windows 10: No internet, secured status when trying to access network since Windows Update.

I have a PC that's been in storage for over a year. I got it out and fired it up and was immediately hit with all Windows updates that need to be done. I completed those and was then informed the version of Windows 10 Pro I was using was no longer supported and I needed to upgrade to the current version. I completed that and now I have no internet access. I can see the network and other networks around me, but when I try to connect, I see "No internet, secured". I have run the troubleshooter. It comes back with the result " 'Wi-Fi' doesn't have a valid IP configuration". I have tried using 2

:)

 

Unable to access Internet while in Windows 10 Safe Mode with Networking

Hi,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

1) Are you able to connect to internet through normal mode?

2) Do you receive any error message, while trying to connect to internet in safe mode?

I would suggest you to try updating your network drivers by booting your system in normal mode and check if it helps.

Follow the below steps.

Follow the below steps:

• 
  Press Windows + x, select
  Device Manager.
  
• 
  Right click the Network Adapter drivers.
  
• 
  Select Update driver software.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

I receive the following Network Runtime Error when I try to connect to a secured wireless network.

Hi Jay,



Thank you for contacting Microsoft Community. I understand that you are unable to connect to a secured wireless network and gets
Runtime Error. I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

• Corrupt network drivers.
• Incorrect network settings.
  

Try the steps listed here:



Method 1:

I suggest you to run network troubleshooter to check for any Internet connectivity issues.

a. Press the Windows key on the keyboard; this will bring the search interface.

b. Click ‘Troubleshooting’ in the search result.

c. Under ‘Troubleshoot computer problem’ click on ‘Network and Internet’.

d. Click on ‘Network Adapter’ to start the troubleshooter.

Method 2:

If the issue persists, I suggest you to try the steps in the following article and check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Warning:

1) Please make sure to re-enable Antivirus software after performing troubleshooting steps.

2) Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall it to install other
software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Connected, secured to wifi, but no internet access

Hello Rachel,



Thank you for posting your query in Microsoft Community.

I'm extremely sorry for the inconvenience. I will help you regarding this.

Please try the following methods and check if that resolves the issue:

Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Network Adapter”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.



You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.



Method 2: Uninstall and Reinstall the Network Card Drivers.

Step 1: Uninstall the Network Adapter Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions
given in the website.



You may also refer to the articles given below, try the suggestions given in them and check if that helps:

Wired and wireless network problems

Fix Wi-Fi connection issues in Windows - Microsoft Support

(Applicable for windows 10 also.)

Please wait while the system check for the updates. If updates are found, click on Install updates.



Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.



Thank you.