Windows 10: No longer access to my phone number for verify your identity

Hi,I can no longer verify my account with the number associated with the account, and don't have an alternative option.

:)

 

Can't verify identity because phone number is old

My wife is in Italy and when she started her laptop today she logged in with her password, and got this message: "Verify your identity" She no longer has the phone number ending on 05, and that as the only option she had, so she selected “I don’t have any of these”.

Since she didn’t have access to a browser she called me in the US, and I entered her information in the URL listed. I changed the phone number to a new number in the security section of her account, and received a message that she can’t get a message on the phone for 30 days. How does she get into her laptop now? She doesn’t want to wait 30 days. Isn’t there another way she can verify her account?



Thanks.

Richard Darling

(Moderator edit: telefone number removed)

 

Verify your identity oln this PC

Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

As a result it no longer sync ...

Any suggestions?

 

Verifying identity with no registered phone number

Hi.

I am not being allowed to send email from my webmail account until I verify my identity through a code sent to my phone. However, since I don't have a phone associated with this account, no code is sent to me. Is there some other way to verify my identity,
or must I simply abandon this email account?