Windows 10: no matter what i do i can not turn off IT defender, i have tried everything. what do i do?

I tried advanced app settings but my IT defender has blocked me from choosing where to get apps. I have also tried just turning it off but it automatically turns back on. when i try to download the app i want it gives me an option to go to IT settings but i cant access that either. i even tried resetting the whole computer, nothing has worked. what do i need to do?

:)

 

WINDOWS DEFENDER is turned off

Hi Ahmed,

Since you're not able to turn on Windows Defender as well, we'd like to know if you have made any changes recently prior to this issue. In the meantime, you may follow the steps below on how to turn on Windows Defender manually:

• Type Windows Defender in the Search bar and press
  Enter.
  
• Go to Settings and make sure that the Turn on real-time protection recommended option is turned on.
  

Same thing with the other members who are having the same issue, we suggest that you check if the service was setup to
Automatic in the Services option. Please follow the steps that we've provided last
September 3, 2017.

Let us know how if you were able to turn it on properly by changing the Startup type to Automatic.

 

Unable to turn on Windows Defender real time protection

Hi guys, I'm a bit desperate here right now. *Confused

I have the same problem that this guy over here. I'm running Windows 10 Home x64, version 1607, build 14393.0.

I had to restore the PC to a previous point because I ****ed up some drivers. Then my AV (Bitdefender Free) started having some issues (they gui didn't display correctly) so I decided to uninstall it and just go with Windows Defender.

The problem is I can't get it to work... I get a notification in the Action Center saying to turn on the virus protection, when I click it, Windows Defender goes green(PC status: protected, Real time protection: on) for a second and then goes yellow again (PC status: Windows Defender is OFF, Real time protection: Handled by another AV program) and I get the notification again. If instead of clicking the notification I click "Turn on" on the Windows Defender gui, Windows opens another window, "Apps & Features" in settings, like asking me to uninstall the other, nonexistent AV.

Now, I've tried a lot of things...

• Of course, I have completely uninstalled Bitdefender. I used the official tool provided by them for this. There is nothing in the registry by bitdefender nor any file or folder by that name in my PC.

• I have tried every step listed here.

• I have tried to install another AV (Avast) and the uninstall it to see if this would "reset" somehow windows defender. (Nope.)

• I have tried option #2 here Windows Defender - Turn On or Off in Windows 10 - Windows 10 Forums

• I have run MBAM and nothing pops-up

In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender there is noDisableAntiSpyware key. But in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender there is a DisableAntiSpyware key and its value is 0. (Not sure if this is important but wanted to give you the info.)

Anyone has any idea? Right now I'm thinking of downloading another AV or just go without any and be done with it. *Huh

 

windows defender turned off.....................

@atramsuraj: You can
read this post and follow the given steps to re-enable your Windows Defender. And, by the way:

• What OS are you running?
• Are you also using 3rd-party security program? If so, please consider disabling it, as some could turn off Windows Defender automatically.