Windows 10: No MS Update/Apps Working

Discus and support No MS Update/Apps Working in Windows 10 Updates and Activation to solve the problem; Hi, I am having the issue where if I go to to Windows update I get "We couldn't connect to the update service. We'll try again later, or you can check... Discussion in 'Windows 10 Updates and Activation' started by andyouf, Jan 30, 2019.

  1. andyouf Win User

    No MS Update/Apps Working


    Hi, I am having the issue where if I go to to Windows update I get "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." I tried @Brink's solution to reset the service with no luck. If I go to advanced options in Windows Update and toggle "give me updates for other Windows products when I check for updates" on it toggles itself back off. If I go to MS store and check for updates to apps it usually will either update or say everything is up to date but does neither. If I try to open Forza 3 or 4 the game crashes at the load screen where I think it checks for updates to the game (not sure, it is the screen with the version number and crashes while loading the game). Any help would be appreciated.

    Ran sfc/scannow with no problems detected.
    Ran Windows Update troubleshooter. First result gave me error: 0x800705B4
    Second run gave me info that "Bits Service" was fixed.
    Third run showed no problem.
    Still getting same result from Win Update.
    Report from Win Update troubleshooter:

    Check for Windows Update issues Issue not present
    Detects issues related to Windows Update.
    Detection details Expand
    nformationalIsPostback_RC_PendingUpdates
    IsPostback: False

    InformationalService Status
    Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.

    Microsoft Windows [Version 10.0.17763.292]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>REG QUERY HKLM\SOFTWARE\Policies\Microsoft\Windows\DriverSearching /s

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DriverSearching
    DriverUpdateWizardWuSearchEnabled REG_DWORD 0x1


    C:\WINDOWS\system32>REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching /s

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching
    SearchOrderConfig REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates\{3e144879-c9f1-52ac-9247-ea238b49ec18}
    FirstInstallDate REG_BINARY 88417F527D4DD401
    InstallDate REG_BINARY 88417F527D4DD401
    HardwareIds REG_MULTI_SZ pci\ven_8086&dev_0416&subsys_091d1025
    DriverPackageIds REG_MULTI_SZ igdlh64.inf_amd64_f010b4ce3fbcacfa

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates\{6d0da3af-bfa7-5784-a1f6-32b05d1d7180}
    FirstInstallDate REG_BINARY D5BB554C2F4ED401
    InstallDate REG_BINARY D5BB554C2F4ED401
    HardwareIds REG_MULTI_SZ usb\vid_0bda&pid_0129
    DriverPackageIds REG_MULTI_SZ rtsuerxd3sdo.inf_amd64_42e94529064dfaf9

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates\{70912efc-aaf7-5ef4-866a-a5829dd7f046}
    FirstInstallDate REG_BINARY E4ECC924834DD401
    InstallDate REG_BINARY E4ECC924834DD401
    HardwareIds REG_MULTI_SZ acer\lmdriver
    DriverPackageIds REG_MULTI_SZ lmdriver.inf_amd64_74267c33dccba545

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates\{8d580b0c-ee1f-5583-8e35-a4112331ae76}
    FirstInstallDate REG_BINARY 9249A2DC724DD401
    InstallDate REG_BINARY 9249A2DC724DD401
    HardwareIds REG_MULTI_SZ hdaudio\func_01&ven_8086&dev_2807&subsys_80860101
    DriverPackageIds REG_MULTI_SZ intcdaud.inf_amd64_66e0a5048e30f9c5

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\DriverUpdates\{fa5d6486-8a0c-5175-baa2-f14abc89165e}
    FirstInstallDate REG_BINARY 12041B8D1D86D401
    InstallDate REG_BINARY 12041B8D1D86D401
    HardwareIds REG_MULTI_SZ pci\ven_168c&dev_003e&subsys_e08e105b&rev_20
    DriverPackageIds REG_MULTI_SZ netathr10x.inf_amd64_82aaf2e4080b4267

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching\Plugin
    WUSearchLibrary REG_SZ chkwudrv.dll


    C:\WINDOWS\system32>

    :)
     
    andyouf, Jan 30, 2019
    #1
  2. Brink Win User

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. No MS Update/Apps Working :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Jan 30, 2019
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jan 30, 2019
    #3
  4. OLGALAU Win User

    No MS Update/Apps Working

    MS photos app has stopped working

    The Microsoft photos app has stopped working since the last windows update in late October 2017. It doesn't open at all. I get this message "This app can't open. Check the windows store for more info about photos...copy to clipboard or close" I have
    done so many troubleshooting steps! I have scanned (sfc), reset app, ran a troubleshoot for the store, uninstall then install again, reinstall from the store, checked windows update, did an inplace upgrade....there are more troubleshooting steps but frankly,
    too many to remember at this point. I've exhausted all the troubleshooting available in the MS site. My last resort is to reset or reinstall windows which can be time consuming which I am willing to do but there are NO GUARANTEES it will solve the issue.
    I was told by a Microsoft tech support agent that the inplace upgrade will definitely correct the issue but it didn't. The problem persists and it looks like this problem has been floating around for several years with the same troubleshooting suggestions
    that do not solve the problem. I'm so disappointed and frustrated because I prefer the MS photos app over others. Did October's update change some settings that might be causing this problem? Help! OL

    (windows 10 home version 10.0.16299 build 16299; x64-based PC)

    I just noticed that under "other updates" 3 have failed. I will list them here:

    9P1SWVRL6FKD-Microsoft.NET.Native.Runtime.1.6 (failed-0x8024000b)

    9N38V762FHPD-Microsoft.NET.Native.Framework.1.6 (failed-0x8024000b)

    9NBLGGH3FRZM-Microsoft.VCLibs.140.00 (failed-0x8024000b)

    I have run a windows update troubleshooting and clicked on fix. It didn't work. Photos app is still not working. Think any of these failed windows updates have anything to do with the issues I'm having with the MS photos app?
     
    OLGALAU, Jan 30, 2019
    #4
Thema:

No MS Update/Apps Working

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