Windows 10: No network connection after windows 10 upgrade

Discus and support No network connection after windows 10 upgrade in Windows 10 Network and Sharing to solve the problem; Hi, after upgrading from windows 8.1 to windows 10 I have no internet connection. From looking around various forums the problem is usually a VPN or... Discussion in 'Windows 10 Network and Sharing' started by Micro, Sep 19, 2015.

  1. Micro Win User

    No network connection after windows 10 upgrade


    Hi, after upgrading from windows 8.1 to windows 10 I have no internet connection.
    From looking around various forums the problem is usually a VPN or anti virus issue so I have used the f secure removal tool to uninstall my anti virus and used revo uninstaller to remove hotspot shield VPN from my PC before upgrading with no success. The network connections icon looks connected when the pc is first turned on then it changes to the yellow exclamation mark. I have updated the network adpater driver to the latest and also tried plugging in a USB wireless adapter which has the same problem. Will refresh your pc in windows 10 resolve this issue and does this remove all my saved files?

    :)
     
    Micro, Sep 19, 2015
    #1

  2. no network connection after Windows 10 Upgrade on 17th of Oct.

    Hi Thomas,

    We would like to know more about network connection concern. Kindly verify which update causes the issue.

    Meanwhile, you can refer to the steps provided in this article on how to troubleshoot network connection
    issues with Windows 10.

    Should you need further assistance, feel free to get back to us.
     
    Monica Cam, Sep 19, 2015
    #2
  3. ThomasKKD Win User
    no network connection after Windows 10 Upgrade on 17th of Oct.

    Hello,

    since Windows 10 Upgrade, yesterday, 17th of Oct., I am no longer able to connect my Notebook to network or internet - not via LAN not via WiFi.

    I use IPv4 (auto-DHCP - IP-address from router)

    Anyone got the same experience?

    If a Windows-specialist has the solution, pls. support me....

    Thank You in advance...

    Thomas

    Moved from: Windows / Windows 7 / Install, upgrade, & activate / Other
     
    ThomasKKD, Sep 19, 2015
    #3
  4. Joergi Win User

    No network connection after windows 10 upgrade

    Hi and welcome to the forum! *Smile

    I don't know, if refreshing the PC will solve this issue - maybe it does. A refresh keeps <strike>all</strike> your personal files, but it will also tell you what it is going to do, before you hit the final "do it" button.

    When I have such connection issues, I always check, if the IP addresses, which the internet connection is using, are correct. Basically, if you use a WLAN, it can happen, that the PC is not using your WLAN hotspot to connect to the internet, but a different one. The IP address of the default gateway then is wrong. E.g. it's the one of your neighbour. Logically as you do not have the right password, this then fails. That then looks that way.
     
    Joergi, Sep 19, 2015
    #4
  5. Please note that Windows Refresh does NOT "keep all your files"! If you check the MS info for Refresh, you will see that it clearly states that it does not retain applications you have installed from external sources.
     
    Mark Phelps, Sep 19, 2015
    #5
  6. Joergi Win User
    Thanks for the clarification; I have updated my post.
     
    Joergi, Sep 19, 2015
    #6
  7. Micro Win User
    I mainly use a wired connection but added a USB wireless adapter to try that aswell, also tried static ip address and winsock reset, same problem on both, I will try the refresh options once I back up my files.
     
    Micro, Sep 25, 2015
    #7
  8. Micro Win User

    No network connection after windows 10 upgrade

    I used the reset my pc option which saved my files but deleted installed programs and this resolved the issue, after this I tried to reinstall hotspot shield which cut of my internet connection while installing the tap driver but I was able to uninstall it and get my connection back.
     
    Micro, Apr 5, 2018
    #8
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No network connection after windows 10 upgrade

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