Windows 10: No network or Bluetooth settings on my device

Hello. I woke up this morning to this issue and haven't been able to resolve it. I've tried a handful of different fixes such as network resets but a majority of them haven't been useful as I haven't been able to connect to the wifi at all. Please give me some more ideas of what to try. I have a Samsung Galaxy Pro 360 and the only thing I've discovered really is that the following network adapters are listed under hidden devices in the device manager.Bluetooth Device Personal Area NetworkIntelR Wi-Fi 6E AX210 160MhzMicrosoft Wi-Fi Direct Virtual Adapter Microsoft Wi-Fi Direct Virtual Adapt

:)

 

Bluetooth Device is removed from Network Adapters when Bluetooth is turned on - Windows 11

I have a new laptop with Windows 11, and the behavior for the Bluetooth Network Adapter is not behaving as expected.

The issue is:

"In order to disable the Bluetooth Device from the Device Manager, the Bluetooth needs to be turned OFF to display the device in the list of Network Adapter."

Is this a bug?

On the Windows 11 system I have, the Bluetooth Device will only display in the list of Network Adapters when the Bluetooth Device is ENABLED and OFF.

The Bluetooth option was working correctly, the Bluetooth option is available in the Settings and turned ON.

When I opened the Device Manager, the Bluetooth Device was not listed in the Device Manager under Network Adapters.

The Bluetooth option is still available in the Settings allowing me to change the Bluetooth OFF and ON.

When I go to the Settings and turn the Bluetooth OFF, the Device Manager is updated and the Bluetooth Device is now displayed in the list of Network Adapters.

If I return to the Settings and turn the Bluetooth ON, the Network Adapter for the Bluetooth Device is removed from the list of Network Adapters again.

This was not the behavior I expected. I get the same results using the Bluetooth ON/OFF or the Airplane Mode settings for the Bluetooth ON/OFF.

Basically, when the Bluetooth Device is ENABLED and ON, it is NOT displaying in the list of Adapters.

The Bluetooth needs to be ENABLED and OFF in order to locate the Network Adapter in the Device Manager.

The Bluetooth Device itself is working correctly; however the device is not listed in the Device Manager when it is ENABLED, ON, and working.

Is this a bug? This is only occurring on my Windows 11 laptop. The Windows 10 displays the Bluetooth Device in the Device Manager when it is ENABLED, and does not change if the Bluetooth Device is switched ON or OFF .

Thank you in Advance.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.