Windows 10: NO NEW PUZZLES

Hello, I cant find any new word puzzles I have finished everything on the extra maps. The last world map puzzles only cover the year 2017.


Is there something I can do or go to??


Thanks

:)

 

New puzzles not downloading

Hi Sherry,

Thank you for being part of Microsoft Community.

• From which location are you trying to download puzzles?
• Which game are you referring to?
• Do you get any error message when you try to download the puzzle packs?

I would request you to go through the link mentioned below on how to ask suggestions in this forum.

Suggestions for asking a question on help forums

Please reply to the questions in order to assist you in a better way.

 

Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

Thank you for writing to Microsoft Community Forums.

You can try the step below to check the last solved puzzle.

Method: Check last played game.

1. Open Jigsaw Puzzle.
   
2. Search for My account and you will see images below
   My account, click on the image and all your last solved puzzle will be there.
   

If you have any further question related to the game, I suggest you please check

Microsoft Casual Games Community.

Regards,

Amit Sunar

Microsoft Community – Moderator

 

Sharing User created Puzzles

Hi,



Thank you for writing to Microsoft Community forums.



The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

• Open File Explorer and navigate to the following location:

C:\Users\UserName\AppData\Local\Packages\Microsoft.MicrosoftJigsaw_8wekyb3d8bbwe\LocalState\UserPuzzles\UserPuzzlesPack

Note: UserName is your username.

• Delete or Rename the folder
  UserPuzzles inside UserPuzzlesPack.
• Delete or Rename the file:
  puzzles.xml
• Exit File Explorer and try creating the custom puzzles again.

If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
Microsoft Casual Games FAQ and post the query in
the Casual Games community.



Hope it helps.

Regards,