Windows 10: No option to roll back to previous build

After the last update, my Asus laptop can not connect to wifi or ethernet. When I troubleshoot, it says that it couldn't obtain DNS IP. I have in total 5 laptops here and 2 phones all connected fine on wifi.
Anyone know where the roll back to previous build went? I have already looked in recovery, the option is no longer there.

:)

 

Error wsclient want to roll back to previous build

Hi Keith,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. What is the exact error message that you received?

2. Did you make any changes prior to the error message?

3. Did you open any app or task when you receive the error?



As per your query, I am led to believe that you want to Roll Back to the previous build. Before you do so, I would suggest that you perform the steps mentioned below and check if it rectifies the issue.

1. On the search bar type, Task Scheduler

2. Navigate to Microsoft/Windows/WS

3. Right click on the task WSRefreshBannedAppsListTask

4. Click Disable

If the above stated step did not help, then I would suggest that you follow the steps below to Roll Back to previous build.

1. Click on Start Menu, then click on Settings.

2. Then click on Update and Security.

3. On the left menu pane click on Recovery and then select the
Go back to Earlier Build option.

Hope this helps.

 

reverting to previous build/version

Hi,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer few questions to narrow down the issue.

• When the computer did froze? Is it when you tried to roll back?
• Did you receive any error message?

I suggest you to remove all the external devices plugged in to the computer and check if it helps to resolve the issue. If the issue persists, please restart the computer and check whether it rolled back or not. If it loads Windows 10,
I suggest you to download the latest ISO of Windows 10 and perform automatic repair.

http://www.microsoft.com/en-us/software-download/windows10

Steps to perform repair:

a) Insert the installation DVD or USB
and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.


If you really would like to rollback, I suggest you to refer the below article on How to go back to the previous operating system (Windows 7/8.1) from Windows 10.

How to recover a previous build(s) or your original version of Windows using the Recovery or Rollback feature - Revised July 23rd, 2015

How to recover a previous build(s) or your original version of Windows using the Recovery or Rollback feature - Revised August 17th, 2016

Hope the information helps. Let us know if you need further assistance. We will be happy

to help.

Thank you.

 

Missing options in Recovery in Settings

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Following are the steps to assist you in how to
Roll Back to your previous OS.

• Click on the Start icon
• Click on Settings, and then click on Update and Security.
• On the left pane you will find Recovery option, you will find the option
  Go Back to Earlier Build and the click on Get Started.

Your system will restore back to your previous OS.

Note:

• If you have upgraded from a Windows 7 OS to Windows 10, but your original OS in your computer is either a Windows 7 or 8. The system will roll back to the original OS
• If you want to roll back your system to the previous OS,31 days after installing Windows 10 you will not be able to perform the roll back.
• If you perform a Clean install while loading Windows 10, the option to roll back will not be possible.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you