Windows 10: no pic, shows black screen. using Skype & Zoom

when trying to using Skype and Zoom, no pic, screen shows black. Was working fine till last Micro update.

:)

 

Video is not working for Zoom or Skype

Hello,

Have you checking the privacy settings if Camera is ON on both Zoom and Skype?

Go to Setting > Privacy > Camera > make sure the toggle button for both Zoom and Skype are ON.

If my suggestion did not solve the issue, please reply back and confirm if there is an error message or error code so we can try other step.

Might as well open the Camera App and test if it's working there so we can narrow down the problem.

Kind Regards,

< / L e e >

 

my camera app shows a black screen

I did all steps described in your email, but the camera app still shows a black screen. Also skype and other tools do not allow use of the camera

 

i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions

• i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions