Windows 10: no play back devices listed in audio

Audio devices are showing in device manager, but on audio , no playback devices are listed

:)

 

No audio and audio device is not listed in Windows 10.

Hello Henry,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand sound is not played on your device and the speakers are not listed under playback devices.



Before assisting further, I would like to ask you few questions:

• Are you facing the above issue since upgrade?
• Did you update the audio drivers after upgrading to Windows 10?

Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system.



Step 1: Run the
Hardware and Devices troubleshooter by following the steps below and check for the presence of corrupted or missing device component/software in the computer.

• Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on Advanced
  option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Close the window after troubleshooting is completed and check for the status shown on the window.

Step 2: Run the
Playing audio troubleshooter by following the steps below and check if the any of the audio components are missing or corrupted.

• Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Playing audio, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Close the window after the troubleshooting is complete and check if the changes are effective.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Problem with audio devices

Hi Marcello,

I appreciate you for trying some steps in order to get the issue resolved.

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

Open Start, enter Sound, select it from the list of results, and then, on the
Playback tab, select a device, then Set Default.

I would also suggest you to turn off Audio enhancements.

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the
  Default Device and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Please revert if you face any issues with Audio.

Thank you.

 

We can't find an audio device for your PC.

Hi,

I suggest you run the sound troubleshooter by following the steps below:

• Type “troubleshooting” in search box and press Enter.
• Click on View All on top left pane.
• Click on Playing audio from the list and follow the on-screen prompt for troubleshooting.

Hope the information is helpful.

Regards