Windows 10: No preview window on Epson Perfection 4990 Photo scanner. I've tried USB, Firewire, &...

No preview window on Epson Perfection 4990 Photo scanner. I've tried USB, Firewire, & reinstalled software but still no preview window. Anyone else have this? Windows Ver. 22H2 OS Build 19045.3155.

:)

 

Is Epson Perfection 4990 Photo scanner Windows 10 compatible?

When upgraded to Windows 10 on the Epson site Windows 10 wasn't mentioned for the Perfection 4990 Photo scanner compatibility, but the scanner driver + scan utility worked fine.

Now since a couple of days when I start the scan utility I get the following message:





I noticed that this was after a Windows update, though I don't know if the two are related.

I already tried re-installing both driver and scan utility from the Epson website, and restarting my PC. I hadn't changed my USB port, but changing it doesn't solve the problem, nor does any other suggestion from the Troubleshooting Assistant.

Did the Windows update break the compatibility? Is there a way to get the scanner to work again?

 

Can't open my Epson Perfection 4990 Photo with Windows 10

I've got a New Laptop With Windows 10, and in the beginning I was able to use my Epson Perfection 4990 Photo scanner on this New Laptop, but after upgrading the computer I'm not longer able to open the program for my Epson. Is there a New driver that I
need?

 

Epson Perfection 1660 Scanner

What is the make and model# of your scanner?
Epson has the Perfection 1660 driver to download if you have an Epson Scanner. Epson Perfection 1660 Photo | Perfection Series | Scanners | Support | Epson US