Windows 10: no settings, no log in another account, just on the Microsoft sign in screen. I don't have...

Sorry I put my question in the subject area, maybe that is why I'm , struggling, I'm having the same log in problem, I can't log in without a security key, which I don't own, or my phone acts as one so can I plug that in my surface? I don't have a work or school account that I know of, but can't sign in.

:)

 

Unable to log into other accounts from sign-in screen


I recently upgrade two home computers to Windows 10. One from Windows 8.1 and one from Windows 7. The windows 7 upgrade has been flawless so far. On the other machine (previously Windows 8.1) I have two accounts. One is the administrator account, which I use, and one is my son's account.

Once my son's account is logged in, the ONLY way to log into the administrator account is to select it from the start menu. Once the sign-in screen appears - from logging out, from the machine sleeping, or from a restart - there is no way (that I have found) to select the admin account for logging in. I have clicked everywhere, tried several function keys and alt-function combos, looked at all the settings and googled quite a bit with no solution.

Again, the problem is that once the sign-in screen appears, the ONLY way to log into my admin account is to first log into my son's account and the select the admin account from the start menu.

My other machine, upgraded from Windows 7, has the same two user accounts and does NOT have this problem. It always shows both accounts to select on the sign-in screen.

The admin account was previously a local account that I converted to a Microsoft account (by signing in with my Microsoft ID). My son's account was created new after the Windows 10 upgrade. It is tied to his Microsoft account.

Any suggestions would be greatly appreciated.

 

Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.

 

sign into microsoft account glitch

Hi Micheal,

Welcome to Microsoft Community.

• Is this the only account on the computer?
• Was this account upgraded from previous version of Windows?

It looks like you are using a local account. I suggest you follow these steps:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Microsoft account instead.
• Enter your Local account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the new Microsoft account and click OK.

Hope this helps.

Regards