Windows 10: No sleep option

On a friends HP Pavilion Model p7-1256c I formatted and did a fresh install of W10 Home. All works fine except there is no sleep option. I have tried many suggestions here like chipset drivers from HP which it wouldn't accept. My friend is not too up on this stuff which is how I became involved. He had sleep prior to the new install so obviously there should be a way to get it working now. I have tried all the power options plus elevated command prompt and "powercfg -restoredefaultschemes; no luck.
Obviusly I have been into Windows power options without success.

:)

 

Sleep option

Hi Remon,

I tried what you suggested, but I did not see a sleep option listed in the settings for the power options. There was a "hibernate" option, but I don't think that is the same as the sleep option which I had prior to the last update. Also, since the update,
my graphics, images, and fonts are slightly distorted.

Thanks,

John

 

Sleep option

Hi John,

The issue might be due to a disabled sleep to show in Power menu
option in Control Panel.

We would like to ask for some information:

• Did you get any error messages?
• Can you provide us with a screenshot?

In the meantime, please check if the sleep to show in Power menu
option in Control Panel is enabled using the steps below:

• Type Control Panel on the search box and press Enter.
• Select System and Security, then Power Options.
• Click on Choose what the power buttons do.
• Put a check-mark on the Sleep-Show in Power menu box.

We will wait for your response.

 

No sleep option

Hi Ashwin,

I suggest you to check if you can get the sleep option in other accounts if you have to test the issue.

If the option is not available in all accounts, you may run the Deployment Image Servicing and Management (DISM) tool which fixes the Windows corruption error if there are any. Follow the steps:

• • 
    Press Windows+X.
    
  • 
    Click on Command Prompt (Admin).
    
  • 
    Type the command DISM.exe /Online /Cleanup-image /Restorehealth
    and hit Enter.
    

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

You can follow the steps in the following article:

System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot

Please update us with the status. We will be glad to assist you.