Windows 10: No sound after installing or updating NVIDIA drivers

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Some users encountered an unusual issue where their systems lost sound after updating or installing the graphics card driver. This issue most commonly occurs on systems with an NVIDIA GPU. However, other GPU users may also encounter this problem. If you encounter that your computer has no sound after installing or updating the NVIDIA drivers, […]

This article No sound after installing or updating NVIDIA drivers first appeared on TheWindowsClub.com.

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Error: The drivers for this device are not installed. (Code 28) for NVidia MX250 Graphics card

Hi,



Thank you for writing to Microsoft Community Forums.



The error code indicates, "The drivers for this device are not installed. (Code 28)". We need to reinstall the device driver manually. I suggest you to refer the steps for
Code 28 mentioned in the article
Error codes in Device Manager in Windows and see if that helps.



You can try to run NVidia Auto-Detect and see if that helps you in installing the NVidia drivers. You can run NVidia Auto-Detect from
NVidia website. You can also check for the pending updates on the computer and install them. Please refer the section
How do I manually update my PC? from the article
Windows Update: FAQ.



If the issue persists, I suggest you to try the steps mentioned below to install the drivers:

1. Press Windows key + X and select
   Device Manager.
   
2. Right click on the NVidia driver and select
   Update Driver.
   
3. Click on Browser my computer for driver software.
   
4. Now, click on Let me pick from a list.
   
5. Select the NVidia MX250 driver and click on
   Next.
   
6. Follow the on-screen instructions to complete the installation.
   
7. Restart the computer once the driver is installed.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

NVIDIA Driver Install Fails

I managed to install the driver only, which is OK for me.

Running the setup.exe in Safe-Mode didn't work.

So, I followed these steps:

1. Restart into safe mode
   
2. Open device manager
   
3. Find your GPU and right-click it, then select "Update Driver Software"
   
4. Click "Browse my computer for driver software"
   
5. Tick "Include Sub-Folders"
   
6. Navigate to the directory where the NVIDIA download extracted the setup files to, and click OK.
   
7. If it was successful, restart normally, and enjoy using a proper graphics driver.
   

 

Sound doesn't work - but driver won't reinstall

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, I would suggest you to go to the device manager and check if the sound drivers are installed. If installed please update the drivers and check.

Step 1:

• 
  Press Windows key + X.
  
• 
  Click on Device Manager, expand “sound, video and game controllers”
  and check if any sound drivers are installed.
  
• 
  If yes, right click on the driver and hit update.
  

Or else go the manufacturer website and install the latest driver.

Step 2: Also run hardware troubleshooter and check if it helps.

• 
  Type Troubleshooting in the search box and hit enter.
  
• 
  Click on Troubleshooting tab.
  
• 
  Click on view all option on the upper left corner.
  
• 
  Select the Hardware and Device options from the list.
  

Hope it helps.