Windows 10: No sound after Windows 10 upgrade

Discus and support No sound after Windows 10 upgrade in Windows 10 Installation and Upgrade to solve the problem; Every time windows upgrades, I have sound issues. I've reinstalled my sound drivers, updated them, everything is reporting working but no sound again.... Discussion in 'Windows 10 Installation and Upgrade' started by CelticRascal, Dec 1, 2019.

  1. No sound after Windows 10 upgrade


    Every time windows upgrades, I have sound issues. I've reinstalled my sound drivers, updated them, everything is reporting working but no sound again. Last time it was a simple settings change but I cannot remember or find it on the internet. Any ideas?

    :)
     
    CelticRascal, Dec 1, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 1, 2019
    #2
  3. Jomel Ber Win User
    Sound Quality / Windows 10 Upgrade

    Hi J,

    To address this concern, we suggest that you follow these steps on how to troubleshoot sound issues after upgrading to Windows 10:

    • Right-click the sound icon in the taskbar located at the bottom right of the screen and select
      Playback Devices.
    • Select the current playback device in use and by default it should be the
      Speakers
      . Double-click on it to open its Properties window.
    • Got to Advanced tab and change the bit rate to either of the following: 24bit/44100 Hz or 24bit/192000Hz. Depending on the speaker configuration.
    If that won't work, follow these steps on how to scan for hardware changes:

    • Go to Start menu, search for Device Manager and click it.
    • Expand Sound and audio devices.
    • Right-click on the current sound driver and choose Uninstall.
    • Click on Scan for hardware changes and the updated driver will be automatically installed.

    If the issue still persists, we suggest that you download the latest sound card drivers for Windows 10 from your PC's manufacturer website.

    Let us know how it goes.

    Thank you.
     
    Jomel Ber, Dec 1, 2019
    #3
  4. Mussels Win User

    No sound after Windows 10 upgrade

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Dec 1, 2019
    #4
Thema:

No sound after Windows 10 upgrade

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