Windows 10: No sound & speakers missing in Playback Devices

Discus and support No sound & speakers missing in Playback Devices in Windows 10 Drivers and Hardware to solve the problem; I have no sound on my new Windows 10 PC. Things I've tried: 1) Uninstalled and reinstalled sound drivers with multiple restarts 2) Checked power is... Discussion in 'Windows 10 Drivers and Hardware' started by RC 1832, Oct 9, 2016.

  1. RC 1832 Win User

    No sound & speakers missing in Playback Devices


    I have no sound on my new Windows 10 PC.
    Things I've tried:
    1) Uninstalled and reinstalled sound drivers with multiple restarts
    2) Checked power is connected
    3) Checked speakers are connected via the green jack
    There's another fix I was trying in the Playback Devices window but when I look there, my speakers aren't even displayed.


    No sound & speakers missing in Playback Devices [​IMG]


    Thanks.

    :)
     
    RC 1832, Oct 9, 2016
    #1

  2. "no audio devices are installed"

    I hope the first advice you received was:

    right click on speaker icon

    choose "troubleshoot sound problems"

    if no help,

    repeat right click on speaker icon

    choose "playback devices"

    if you have speaker device

    click to activate it

    & test sound
     
    Jmarco0921, Oct 9, 2016
    #2
  3. No option for av amp in playback devices in sound

    After my previous post, I left the computer on turned off screen and went out, when I returned, switched on screen and noticed that the resolution had dropped to 1280x1024, and then noticed that Sony was now the audio device, relieved that everything had
    sorted out, I set the resolution back to 4kx2 3840x2160 and then the audio gone back to Samsung!
     
    PaulIvorytb, Oct 9, 2016
    #3
  4. dencal Win User

    No sound & speakers missing in Playback Devices

    Open Settings, then Devices...is it Bluetooth?....if not click on Connected Devices, then Add Devices.
     
    dencal, Oct 9, 2016
    #4
  5. RC 1832 Win User
    This is the only thing which appears when I click 'add device'. The speakers aren't Bluetooth and work fine with my other PC which is Win 7. Nice sig btw.


    No sound & speakers missing in Playback Devices [​IMG]
     
    RC 1832, Oct 9, 2016
    #5
  6. AndreTen Win User
    Hi RC!

    You don't have drivers for sound card. Only HDMI connection is shown.

    What motherboard do you have? There is a reason, you can put all your hardware data in your profile - it's a lot easier to give advice.
     
    AndreTen, Oct 9, 2016
    #6
  7. dencal Win User
    See attachment....click on sound on Taskbar.....on right side top ^....click on arrow as shown....any other options?
     
    dencal, Oct 9, 2016
    #7
  8. RC 1832 Win User

    No sound & speakers missing in Playback Devices

    Hi! Device manager says my sound card drivers are up to date though? I have updated my system specs.
     
    RC 1832, Oct 9, 2016
    #8
  9. RC 1832 Win User
    Unfortunately there is not even an arrow there.


    No sound & speakers missing in Playback Devices [​IMG]
     
    RC 1832, Oct 9, 2016
    #9
  10. dencal Win User
    Can only suggest you check all connections on both computer and speakers....try removing them all and reinstalling.
     
    dencal, Oct 9, 2016
    #10
  11. AndreTen Win User
    Are you sure the drivers are for your ASUS Xonar? Because in your picture above there is output to your HDMI (AMD graphic card), which can be used for connection to TV (mostly).

    Did you install drivers from ASUS: www.asus.com/Sound-Cards/Xonar_DGX/HelpDesk_Download/ pick drivers for WIN 10 64bit.

    If you already installed those drivers, uninstall them and reinstall, if nothing changes, try with Revo uninstaller.

    Edit: you have great sound card on your motherboard. You can remove your PCI-e card and use integrated... If you disabled it, you maybe connected your speakers with integrated output...
     
    AndreTen, Oct 9, 2016
    #11
  12. RC 1832 Win User
    I uninstalled with Revo then reinstalled the drivers. My speakers actually show in 'Playback devices' now but still no sound.

    Is your suggestion to now remove the Asus card entirely and use the integrated card?
     
    RC 1832, Oct 10, 2016
    #12
  13. RC 1832 Win User

    No sound & speakers missing in Playback Devices

    I managed to fix it. A manual re-installation of drivers let me access speakers in 'Playback devices'. I toggled some of the settings there with instructions from a Youtube vid. Hey presto, now it works. Thanks for helping me out.
     
    RC 1832, Oct 10, 2016
    #13
  14. EdTittel Win User
    Can you please provide a link to the helpful YouTube video, in the interests of helping other users solve the same (or similar) problems? Thanks in advance, very much!
    --Ed--
     
    EdTittel, Oct 10, 2016
    #14
  15. AndreTen Win User
    Great it works now! One thing more, do you still have multiple HDMI devices showing in Playback devices? Regarding that question about integrated sound card.. It is your choice. Your motherboard have "gamers" sound chip integrated, so they can even be the same.

    And thanks for posting back!
     
    AndreTen, Oct 10, 2016
    #15
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No sound & speakers missing in Playback Devices

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