Windows 10: No Sound Without Earphones

Sound is not working even after troubleshooting and testing. There is no sound when any notification arrives, no sound when I watch a movie or video either downloaded or on any website. But when I use earphones, everything works perfectly as if the problem was inexistent. Can anybody please help or suggest anything?

:)

 

Sound Isolating Earphones

Sound Isolating earphones preferred as I already have a good pair of cans, but open to all suggestions.

 

Earphones not working

Recently received my Windows 7 / Samsung Focus phone. All setup and syncing music and even adding NetFlix with no problems. However, when I plug in the earphones...the sound continues to come from the phone speaker. The earphones
do not have any sound output to them. I'm trying to figure out if this is a hardware issue or if there is something that I haven't found yet related to enabling the earphones.

Any Suggestions?

 

Unable to access sound from earphones after upgrading to Windows 10

Hi Williams,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with sound issues after upgrading to Windows 10, we will help you with this issue.

Do let us know the following to assist you better:

• Is this issue confined only with the earphones?
• Do you have any issues with the system sound as well?
• Have you made any changes to the operating system prior to this issue?
• What is the make and model of your device?

As a workaround, I suggest you to connect the earphones to different device and check if the earphones is working fine.

Step 1: If the earphones is working fine with other devices, this issue might be due to the corrupted/ outdated drivers after upgrading to Windows 10.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Under Sound, video and game controller, right click on the
  Realtek High Definition Audio Driver and click on Update driver software.
  

Step 2: I suggest you to install all the pending updates on your device.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Also, visit the computer manufacturer’s website and install the drivers being found and check if it helps.

Further reference: Fix sound problems

Hope it helps. Reply to the post with an updated status of this issue to assist you better.