Windows 10: No Sound

Greetings,

I have an issue which just popped up. Every time I start my computer, I don't have sound. I open Sound in the Control Panel and there is no default device. I also cannot set a device as default. As a result, there is no sound from either sound device.

I am unable to open the Sound page in Settings. Device manage does not show any errors in any of the audio devices. Devices are:
Focusrite USB Audio (18i8 2nd Generation Audio Interface)
Realtek Audio (Onboard Audio) ASRock z390 itx/ac
Nvidia High Definition Audio (Graphics card - disabled)
MIDI
16 Virtual Ports
GSi DMC-122 (MIDI Controller)
SL88 (MIDI Controller)
Focusrite USB MIDI

All drivers are latest version, running in Windows 10 2004 19041.450.
EDIT:I just had an update from .329 to .450. The issue was repeatable with both builds.

I clicked on the speaker icon in the system tray and a troubleshooter ran automatically. The troubleshooter fixed the issue which was 'Audio services not responding'. That solved the issue. I have had this setup for 5 months and have never experienced this problem before today.

This is repeatable. Any ideas?

Thanks,
Graham

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.