Windows 10: No trace of connected headset

Discus and support No trace of connected headset in Windows 10 Drivers and Hardware to solve the problem; Hello guys! I bought a new Asus laptop and it's working fine. Recentlythat is 2 days before, when I connected my headset, there is no trace that it is... Discussion in 'Windows 10 Drivers and Hardware' started by Viru_Dev, Jul 31, 2020.

  1. Viru_Dev Win User

    No trace of connected headset


    Hello guys! I bought a new Asus laptop and it's working fine. Recentlythat is 2 days before, when I connected my headset, there is no trace that it is connected. I tried all the possible solutions available in the internet, ie.,

    [Note: All the screenshots are taken when connected to headset]

    1. Update my driversagain, no trace yet I updated all from "Audio i/p and op" and "Sound, video, game controllers"


    No trace of connected headset c767f4aa-65cc-43c6-a955-d15a5a121d44?upload=true.png


    2. When I try to go to the sound settings in control panel, there is only default sound device and mic that is build-in. I choose to show the disabled and disconnected devices but nothing. Only the speakers and build-in mic while the headset still connected.


    No trace of connected headset 9c76659f-43da-4dc5-b716-387e201323fc?upload=true.png


    No trace of connected headset 21e143ac-dbaf-4300-be87-508e6e84d5fb?upload=true.png


    3. I think the jack working fine cause it immediately asks for the type I want from this audio device when connectedHeadset, headphones, etc. I tried all the four of them, nothing...


    No trace of connected headset a05775b2-2369-40a6-8dd2-883c2ad7cb12?upload=true.png


    4. When I try to troubleshoot, the troubleshoot checks for the audio services and then it asks me whether to turn off the audio enhancements. I TURNED THAT OFF, yet same.


    When I do that first time8 to 10 days before, it asks me whether troubleshoot the system audio device or the jack. But not this time.


    And there is no trace of headset in the output devices list. Only build-in Realtek speakers.


    No trace of connected headset 4cc84d4c-ba47-42f7-bb45-2fd8e6863f42?upload=true.png

    Troubleshooting...


    No trace of connected headset a0e2e0e0-ae8e-4fd8-9548-1920354b9a21?upload=true.png


    And I click yes, you can see below image and I disabled the enhancements. Then troubleshoot completed.

    No trace of connected headset b8509811-cea3-4799-90c1-e0b88736ca02?upload=true.png


    Before your answers, I want to make things clear. There is no trace of the headset apart from the "what to do?" pop up which is the 4th image. AND, IF I CONNECT MY HEADSET BEFORE COMING TO HOME SCREEN no pop up, THE HEADSET WORKS FINE. AND THEN I REMOVE IT AND CONNECT AGAIN, NOTHING HAPPENS. Checked my lap with other headset. No problem in headsets. Works fine in other devices. The problem is with my lap. I heard a problem with the cumulative update so I uninstalled it alone. But, the same happens again and again. Now, I need to update that again. I tried to uninstall Realtek audioshown in 1st image and restart. It downloaded, yet the same. I'll enclose my updates list for your reference to find if any issues with that.


    No trace of connected headset be49df0f-93b6-41b5-9a2c-59c3eca30f0e?upload=true.png


    I welcome any solution for this problem. Sorry if it is a simple problem and I didn't understand. But pls give me a solution. I want my headset to work in my lap.

    :)
     
    Viru_Dev, Jul 31, 2020
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue No trace of connected headset :p
     
    cadaveca, Jul 31, 2020
    #2
  3. WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 31, 2020
    #3
  4. No trace of connected headset

    Headset problems

    Hi Ricky,

    We'd like to verify a few information regarding the problem you encountered with your USB headset.

    • Is this the first time you're trying to install or connect your USB headset to your computer?
    • Have you tried connecting it to a different USB port on your computer?
    • When you connected your headset, did the PC recognize it?

    To help us isolate and address the issue, we suggest that you perform the hardware troubleshooter. Follow the steps below:

    • Open your Control Panel.
    • Under System and Security, click Find and fix problems.
    • On the left pane, click View all.
    • Click Hardware and Devices.
    • Hit Next and follow the on-screen instructions.

    Update us with the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Jul 31, 2020
    #4
Thema:

No trace of connected headset

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