Windows 10: No video playback with Windows 10?

Hello,

I can't play back videos after today. Be it the ZDF/ARD Mediathek, Facebook or my video in the files, nowhere to play it. With Firefox nothing works with Chrome already.

Thanks for your answer in advance!

:)

 

window 10 video playback trouble

Hi David,

We appreciate you for being part of Windows 10.

Before proceeding, we need whether you play the video from the website/Movies and TV app?

I suggest you to run the video playback troubleshooter and check if it resolves the issue. Follow the below steps.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on Hardware and devices under
  Troubleshoot computer problems.
  
• 
  Click on Video playback under Windows.
  
• 
  Click on Advanced on the Video playback dialog box and click on
  Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Video playback troubleshooter.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Playback video problems

Hi Rod,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the videos on Windows Media Player. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What exactly happens when you try to access the playback videos?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the below troubleshooters and check if it helps.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.
• Follow the same to Windows Media Player Settings as well.

Also, refer to the Microsoft article to know more about:
Windows Media Player

Step 2: I suggest you to install the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

All Video playback choppy

Hi,

Thank you for posting your question in the Microsoft Community.

Try the following methods and check if it helps:

Method 1: Run the Video Playback troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Video Playback.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Display adapters driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Graphic driver from the list by extending Display adapters.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.