Windows 10: No wireless controller settings in devices?

Discus and support No wireless controller settings in devices? in Windows 10 Drivers and Hardware to solve the problem; [ATTACH] I'm trying to connect my PS4 controller via bluetooth, but I just can't see that 'wireless controller' anywhere. It's not in the devices... Discussion in 'Windows 10 Drivers and Hardware' started by g.swel, Mar 13, 2021.

  1. g.swel Win User

    No wireless controller settings in devices?


    No wireless controller settings in devices? a38a176b-c7aa-4949-9285-f4e610436970?upload=true.png


    I'm trying to connect my PS4 controller via bluetooth, but I just can't see that 'wireless controller' anywhere.

    It's not in the devices section either.

    I've tried restoring windows, sfc scannow and went through the stages of repairing it.

    When I try to add a bluetooth device, it does not detect my PS4 controller.
    My bluetooth is on, obviously.

    I've tried updating all the USB drivers from the device manager.
    I've tried disabling the HID controllers/drivers.

    Nothing is working.

    The point is, there isn't an option to see 'Wireless Controller' in the 'Devices' list.

    :)
     
    g.swel, Mar 13, 2021
    #1
  2. Nikhar_K Win User

    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 13, 2021
    #2
  3. Vinodh.V Win User
    windows 10 how do you join? printer, pc, i5s, gopro, kindle, other wireless devices

    Hi,

    Sorry to hear about the inconvenience caused.

    We would suggest you to follow the below step to connect to wireless network devices:

    • From the desktop press Windows flag key +R and type control and click ok.
    • This will open control panel.
    • Under Hardware and Sound, click Add a device, and then follow the instructions.

    This will help you to connect to wireless network devices.

    Hope this information helps.
     
    Vinodh.V, Mar 13, 2021
    #3
  4. SMlFF Win User

    No wireless controller settings in devices?

    Xbox Elite Wireless Controller Series 2 not showing up as a bluetooth device on PC

    I have followed all the steps you have listed but still no dice. I will wait for the update and see if that works. Thanks!
     
    SMlFF, Mar 13, 2021
    #4
Thema:

No wireless controller settings in devices?

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