Windows 10: Non access to device.

I am a court appointed administrator for my sons estate. Is it possible to get access to windows when password is not known and his email gmail and phones are locked? Thanks, Norm

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Issues with accessing playback devices after upgrading to Windows 10

Hi Vohn,

As you are facing issues with accessing the playback device option on your device, do not worry we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers, try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the below Microsoft help article try the troubleshooting steps suggested and check if it helps.

Fix sound problems

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Activity Reporting error non-existent device

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that a non-existent device is showing in the activity reporting. As you have mentioned that you have removed the device from Manage device limits for all family accounts, I suggest you to try removing the device from the child account
and check if that helps. Please follow the steps mentioned below:

1. Login to
   https://login.live.com with the child account.
   
2. Click on Devices.
   
3. Click on show details for the device that is non-existing.
   
4. Click on More actions.
   
5. Click on Remove PC.
   
6. Click on I’m ready to remove this PC and click on
   Remove.
   

Hope it helps.



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator