Windows 10: Non-Bluescreen Hard Freezing of Computer and Random Debug restarts

Discus and support Non-Bluescreen Hard Freezing of Computer and Random Debug restarts in Windows 10 Software and Apps to solve the problem; Hello Microsoft community! Ive ran into what I would deem my opinion as a software issue. I noticed my pc that whenever iI am watching a video, playing... Discussion in 'Windows 10 Software and Apps' started by PrometheusAegis, May 5, 2024.

  1. Non-Bluescreen Hard Freezing of Computer and Random Debug restarts


    Hello Microsoft community! Ive ran into what I would deem my opinion as a software issue. I noticed my pc that whenever iI am watching a video, playing a Game, or just standing idle on my desk that the pc would restart randomly, albeit 30% of the time would get stuck in a very long restart/would get stuck on the "Restarting.." or simply hard freeze and not be able to take any input from the keyboard or a simple power button press but by only holding it down will it turn off. Ive noticed most of the time after this happens Particularly when it successfully restarts a file is created in even

    :)
     
    PrometheusAegis, May 5, 2024
    #1

  2. Computer Hard Freezes Randomly - No Error logs or Memory dumps


    I posted on Sevenforums a few days ago regarding this issue:
    I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?

    Thanks for your time!
     
    PayneTrain, May 5, 2024
    #2
  3. TIGR Win User
    Random freezes or shut downs

    Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.
     
    TIGR, May 5, 2024
    #3
  4. vinsterX Win User

    Non-Bluescreen Hard Freezing of Computer and Random Debug restarts

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, May 5, 2024
    #4
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Non-Bluescreen Hard Freezing of Computer and Random Debug restarts

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