Windows 10: Nonexistent account on lock screen

I changed the name of my laptop to match the name of the unit it replaced. When I rebooted, I got a message that the username or password was incorrect. Then I noticed there are now 2 accounts listed at bottom left on the lock screen: the correct one and one with a username that doesn't exist in user accounts. The name is the first 5 letters of the correct login. Unfortunately, the lock screen defaults to the phantom account (of course it would). I can switch to my regular account and log in as usual, but that's bothersome. Is there a settings page where I can get rid of the extra account or is there some place in the registry? The lock screen has to be seeing it somewhere, but it's not showing up in any of the usual account settings places.

Running 19042.746 Pro.

:)

 

Lock screen automatically with password

Hi Kenneth,

To have a better view on this concern, are you referring with Lock Screen timeout? If so, we suggest that you follow the steps below:

• Click on Start menu.
• Go to Settings.
• Click on Accounts.
• Under Sign-in options, click on Lock screen.
• Go to Screen timeout settings.
• Change the value under Screen.

Also, no need to create a pin code since you already have your Microsoft account password. You can sign in using your account.

Let us know if you need any further assistance and we will be glad to help.

 

Lock screen woes

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to follow the below steps to try resolving the issue.

Setting the timeout for Lock Screen

• Press Windows + I and select personalization.
  
• Select Lock screen.
  
  
• Select the Screen Timeout setting.
  
• Select the time of timeout you need and check.

Keep us posted if the issue resolves to help you better.

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen