Windows 10: Norhman#Hernandez

Please how can I solve the problem of the automatic repair screen loop

:)

 

Deleting a file that requires permission from Administrator

I'm trying to delete a file that keeps telling me I need permission to perform this action. I require permission from Administrators to make changes to this file.

Now if I look under User Accounts on the control panel there is only ONE account listed: mine as administrator.

However, under the properies window for the file there are three:

SYSTEM

Administrators (DJ Hernandez\Administrators)

Users (DJ Hernandez\Users)

The first two are listed as Full control on the Permissions tab of the Advanced Security Settings for the file. The Users is listed as Read. All three under Inherited From have C:\Program Data\Avg\Antivirus\

Is there any way that will allow me to get rid of this file? This belongs to a program that I have deleted using the Control Panel but it still shows up in the program listing under Programs and Features of the Control Panel.

 

Thank You Note

Many thanks to Dadof, Lacrumb and Andre for your fast responses.

Sorry I use this media bur for some reason the "Reply" button does not work now. I will follow your suggestions, including the posting of this problem in the Insider Forum.

PD. My current build is 17134.1 (rs4_release) Successfully installed on 4/16/2018

Best Regards,

Pablo Hernandez

 

Microsoft Windows Support

If any one is having trouble with Windows 10 support (I spent 2 days on the phone with three different support representatives) I suggest they try to get in touch with Jose Hernandez (1-800-642-7676). Even if the wait time is so long, you will need a callback,
the wait will be worth if you can get to this support rep. No one, and I mean NO ONE, could fix the loss of my keyboard to an onscreen keyboard after the latest version 10 update until I finally was helped by Jose Hernandez. He knows Windows better than anyone
I have ever spoken to (and that is a LOT of Microsoft support reps) and fixed my problem in 10 minutes. My laptop is performing better than it ever has before and I have NO problems. Thank you Jose.