Windows 10: Norton Security (Comcast) firewall gets turned off, can't reset it ON

Discus and support Norton Security (Comcast) firewall gets turned off, can't reset it ON in AntiVirus, Firewalls and System Security to solve the problem; The Smart Firewall part of Norton Internet Security (Comcast) is turned off and the Settings window for the firewall is all greyed out. I can't even... Discussion in 'AntiVirus, Firewalls and System Security' started by x509, Oct 26, 2020.

  1. X509
    x509 Win User

    Norton Security (Comcast) firewall gets turned off, can't reset it ON


    The Smart Firewall part of Norton Internet Security (Comcast) is turned off and the Settings window for the firewall is all greyed out. I can't even move the scroll bar.

    I uninstalled and reinstalled NIS. At first, the firewall was active, but then it became inactive again. Norton Support is no help. Any suggestions, short of nuking my Windows install?

    :)
     
    x509, Oct 26, 2020
    #1
  2. LE BOULE
    Le Boule Win User

    Windows Firewall versus Norton Security

    I think Windows Defender (WD) is better than Norton but others may have different opinions.

    Here’s some reading material that you may find to be of interest:


    Protect your PC

    Choosing an Anti-Virus Program





    Supplementing your Anti-Virus Program with Anti-Malware Tools



    Is Windows Defender The Best For Windows
    10?     Good article but ignore the ads.

    AV Poll 2015 - Security | DSLReports Forums

    Tips To Protect Your PC

    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. | Emsisoft | Security Blog

    Since Norton will not reenable see the following:

    If you have a paid subscription to Norton and wish to continue to use Norton for antivirus protection on your Win 10 computer, I suggest you be sure you have your product key, uninstall Norton, reboot, run the Norton Removal Tool, reboot, reinstall Norton
    and Norton should be working again. See List of
    anti-malware product removal tools

    If necessary, you may need to seek advice/assistance from Norton.

    https://support.norton.com/sp/en/us/home/current/solutions/v107701320_EndUserProfile_en_us

    https://community.norton.com/en

    If you want to use Windows Defender for antivirus protection, suggest you uninstall Norton, reboot, run the Norton Removal Tool and reboot again. That should remove any remnants of Norton that might interfere with WD.

    Regards…
     
    Le Boule, Oct 26, 2020
    #2
  3. NORTONSUPPORT
    NortonSupport Win User
    Can't turn on Norton Security

    Hi Mary,

    Sorry about that! May I know if you are able to launch your Norton Security? If so, run live update until you get the message "No updates available" and the restart your computer and check if the firewall is turned ON. If you still see the issue with Firewall,
    download Norton removal tool from here www.norton.com/nrt to completely uninstall Norton from your computer and then follow the instructions here www.norton.com/install to reinstall it. Let us know if this helps.

    Thanks

    Charlie

    Norton Support
     
    NortonSupport, Oct 26, 2020
    #3
  4. K----
    K---- Win User

    Norton Security (Comcast) firewall gets turned off, can't reset it ON

    Norton for Comcast

    How do I install Norton for Comcast users on Windows10S?
     
    K----, Oct 26, 2020
    #4
Thema:

Norton Security (Comcast) firewall gets turned off, can't reset it ON

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