Windows 10: Not able to access MY documents of old drive

I recently installed windows on my new SSD and got only one boot option,my previous hard disk is still intact ,but I'm not able to access MY documents of that disk ,how can I bring back my settings and move necessary files to new ssd? I can still access files ,but not my documents. I get access denied for few.

:)

 

'C' shows "Drive Access Denied" error message on accessing some of the documents in Windows 10

Hello Senthil,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Are you the administrator of the user profile?
• Are not able to access only the Office documents on C: drive?
• Did you check if the file is accessible on changing the drive location of the Office documents?

You may be facing the above issue if you are not the administrator of the user profile you are logging in at. The administrator user account will let you make changes to the system settings, drives, files, folder and many other major system controls
on the computer.



I suggest you to change the location of the documents you are trying to access on another system drive and check if the issue persists.



If the issue persists, write to us with the answers to the above questions and the status of the issue on the same post for further assistance.



Thank you.

 

Documents and Settings is not accessible. Access is denied.

Here is the situation:

• A week or so ago, my old laptop crashed with a hard disk problem (boot block I think).
• I bought a Surface Book 2 and restored my files from backup.
• The old hard drive can still be connected via USB and is mostly readable.
• When I try to open the Documents & Settings folder on the old drive – “Location is not available. Documents and Settings is not accessible. Access is denied.”
• My userID in Windows 10 on the old laptop was “Ken”. When I set up the Surface, Windows chose the first 5 characters of my email address “bilon” as the default userID. I am wondering if that is the reason for the denial of access? How do I get access?
• All other folders on the drive seem to be accessible.

Also, I would prefer to have my userID on the Surface Book revert to “Ken” if possible.

 

Cannot access Word documents; click on one to open, it says that it is no longer there!

Hi Kirsten,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer few questions to narrow down to the issue.

1. Was it an upgrade or update?

2. When you say Word, is it Microsoft word or word pad?

3. Which version of Microsoft Word are you using?

4. Which was the previous Operating system installed on the computer?

If you had performed an upgrade, I suggest you to check Windows .Old folder for the missing documents.

Windows. Old folder will be located in This PC > access the drive where Operating System has been installed, there you would be able to locate Windows. Old folder.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.