Windows 10: Not able to add my account to Microsoft Authenticator

Discus and support Not able to add my account to Microsoft Authenticator in Windows 10 Software and Apps to solve the problem; Need help on adding account to Microsoft Authenticator please.I'm trying to enable FaceID on my notebook. Microsoft Authenticator approval is... Discussion in 'Windows 10 Software and Apps' started by Carl111MS, Apr 1, 2025.

  1. Carl111MS Win User

    Not able to add my account to Microsoft Authenticator


    Need help on adding account to Microsoft Authenticator please.I'm trying to enable FaceID on my notebook. Microsoft Authenticator approval is required.However, I'm not able to add my account to the Microsoft Authenticator. I can login using my email and password. But then the APP asked for codes, which should be generated from the APP. If I click "I can't use my Microsoft Authenticator app right now" link at the bottom, it'll just jump to the previous page which is "Approve a request on my Microsoft Authenticator app".It's a dead loop.Somehow I can't upload the screenshots from my mobile p

    :)
     
    Carl111MS, Apr 1, 2025
    #1

  2. Windows Microsoft account authentication

    I have a valid Microsoft account and a Windows 10 PC with Hello/PIN account login enabled. I also have the Microsoft Authenticator app installed on an iPhone and configured for the Microsoft account. Additionally, I have two step authentication configured
    for the Microsoft account. With all of that said, I have become very exasperated while trying to unravel the various authentication paths (and their security implications) through this multi level login security scheme. I find the associated account security
    documentation to be woefully inadequate. Thus, I would like to pose the following list of questions for starters.

    1. Does Windows Hello/PIN amount to a two step verification login procedure for my Microsoft account?

    2. Does approving a Microsoft Authenticator login attempt (without two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    3. Does approving a Microsoft Authenticator login attempt (with two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    4. If answers to both 2 and 3 are yes, then what does explicit set up of two step authentication do?

    5. Does a coherent, comprehensive document explaining Microsoft account security configuration exist somewhere?

    6. If the answer to 5 is yes, wherer is it?

    Thanks in advance.
     
    Thomas E. Davis, Apr 1, 2025
    #2
  3. poit57 Win User
    Microsoft Account authentication

    After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
    Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

    Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

    • Authenticator - original app from Windows Phone 8
    • Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
    • Microsoft Authenticator - the official Windows 10 app no longer in beta
     
    poit57, Apr 1, 2025
    #3
  4. Brink Win User

    Not able to add my account to Microsoft Authenticator

    Microsoft Authenticator Account Backup and Recovery: Coming to iOS


    Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security
     
    Brink, Apr 1, 2025
    #4
Thema:

Not able to add my account to Microsoft Authenticator

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