Windows 10: not able to duplicate display after the window 10 updates

I am using a VAIO laptop .not able to duplicate display after the window 10 updates installed on 31 July 18

:)

 

windows 10 on surface pro 3 and multiple displays(2)

Hi Vadirajja,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about connecting to the external display, we will help you with this issue.

I suggest you to change the extended display to Duplicate display and check if it helps:

Steps:

• Connect your device.
• Right click on Desktop and select Display settings.
• Set the Customize your display to duplicate display.
• Check if it helps.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Cannot Duplicate Display / Screen

I am a Surgeon. During years I have been using 2 displays duplicating the screens to show details of the operations to my patients. Recently, after a Windows 10 update I cannot any longer duplicate the Displays / Screens.

I have searched online for the solutions and everywhere it says about drivers. I have update all drivers, I have used the intel updating driver tool, I have followed all the steps suggested by Microsoft, and I cannot duplicate the displays / screens yet.

I will appreciate a Step by Step guided solution. 2 displays / screens are essential for my job as a Surgeon.

Thanks.

Dr L A H

Oral & Maxillofacial Surgeon

Dental Implants Specialist

[Moved from: Windows /

Windows 10 /
Devices & drivers /
PC]

 

Duplicate two displays.

Hello Barry,

To assist you better I would like to know, what is the make and model of the computer?

Meanwhile, let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.