Windows 10: Not able to login on laptop for unusual activity and my mobile number has changed

Discus and support Not able to login on laptop for unusual activity and my mobile number has changed in Windows Hello & Lockscreen to solve the problem; Hi,I am not able to login on my laptop windows account. I still remember my login id and passoword but it is complaining for unusual activity. I do not... Discussion in 'Windows Hello & Lockscreen' started by ruby.dixitruby.dixit, Sep 30, 2021.

  1. Not able to login on laptop for unusual activity and my mobile number has changed


    Hi,I am not able to login on my laptop windows account. I still remember my login id and passoword but it is complaining for unusual activity. I do not have the mobile number on which mictosoft is sending verification code.Please help me or guide me for the solution.Thanks

    :)
     
    ruby.dixitruby.dixit, Sep 30, 2021
    #1
  2. AngHF Win User

    unusual activity from the same IP

    Earlier today I received a mail that there was unusual activity on my microsoft account. I logged and checked the activity page. It should the unusual activity login as well as the current details of the login I just did to check this activity. Both had
    the same IP. I double checked on another site and my IP was indeed that same IP.

    On the unusual activity session the following is listed

    Device/platform : Windows

    Browser/app : Unknown

    Session activity : Unusual activity detected

    To my knowledge the only app that I am sign into on my account is the MS Feedback hub. Could it be this?

    Should I be worried about malware infecting my laptop and that is the cause?
     
    AngHF, Sep 30, 2021
    #2
  3. n-ster Win User
    n-ster, Sep 30, 2021
    #3
  4. Aaron_Sum Win User

    Not able to login on laptop for unusual activity and my mobile number has changed

    Not Able to login

    Hi,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
    2. What error message are you receiving when you login with your Microsoft account?

    I would suggest you to login to
    http://login.live.com/
    with your Microsoft account and check if you are able to sign-in with your credentials.

    If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
    your PC in safe mode in Windows 10
    ’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

    We await your response.

    Aaron Summith

    Microsoft Community – Moderator
     
    Aaron_Sum, Sep 30, 2021
    #4
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Not able to login on laptop for unusual activity and my mobile number has changed

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