Windows 10: Not able to print from Laptop

why does my printer prints from my cell phone and not from my laptop, having tried everything possible to fix it


[Original Title: printer/laptop]

:)

 

Print Failure (not able to print suddenly)

• Yes
• No
• Brother MFC- J430W
• Yes
• Yes

I can print a test page from the devices page "Windows Printer Test Page" but not from any other file or Document as I used to do.

The print page comes up with the correct printer etc but when I press "print" the printer does not have any information in the document queue

• 
  

 

Print Failure (not able to print suddenly)

Hello Simon,

To get a better understanding on the issue, can you share the below information?

• 
  Were you able to print in the first place?
  
• 
  Do you get any error message?
  
• 
  What is the make and model of the printer?
  
• 
  Have you installed the drivers properly?
  
• 
  Have you tried any troubleshooting steps so far?
  

Get back to us, we’ll be glad to assist.

 

Microsoft Edge "Print Email" not working

Hi,

Thank you for posting back.

I suggest you to make sure that you made the following settings and check if you are able to print.

Step 1:

• 
  Open MS Edge and click on more actions [...]
  
• 
  Click on Settings and select
  Print.
  
• 
  Choose your printer from the list and check if you are able to print.
  

Step 2:

• 
  Press Windows key and type
  Control Panel.
  
• 
  Click on view by and select large icons.
  
• 
  Open Devices and printers.
  
• 
  Right click on your printer and select set a default printer.
  

Keep us posted with the status of the issue to assist you further.

Thank you.