Windows 10: Not able to purchase the windows 11 pro from Microsoft store.

When I'm adding credit/debit card for the purchasing the windows 11 pro, It gives me error "Check the info you entered. It doesn't match the info for this card." and after some attempts it gives me "Something happened on our end. waiting a bit might help"

:)

 

Cannot activate Win10 Pro after Microsoft Store app purchase

Hello guys,

My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro.

Here is the situation:

• Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
• Already connected to stable internet

What I tried so far:

Entering the Win10 Pro generic key:



Received error 0x800700005:





Clicking Close returned another error 0xC004F034:





Clicking Troubleshoot re-activated my Win10 Home so still not on Pro.

Thanks for any help.


[FIXED]

Win 10 Pro suddenly became Win 10 Ent from MS Store app:
Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase

Sources:

• Windows 10 Home to Pro Update became Enterprise and won't activate - Microsoft Q&A
• Bought Win 10 Pro, but laptop now says Win 10 Enterprise. - Microsoft Community

 

Windows 11 Pro - Where to Buy today?

Here's Microsoft's official steps to Upgrade Windows Home to Windows Pro (microsoft.com).

1. Select Start > Settings > System > Activation.
   
2. Under Upgrade your edition of Windows, select Open Store
   
3. Make sure you’re signed in with your Microsoft account to purchase Windows 11 Pro
   
4. After you confirm your purchase, you’ll be prompted to install Windows 11 Pro and restart your PC. You’ll then be running Windows 11 Pro.
   

 

Cannot activate Win10 Pro after Microsoft Store app purchase  

You sir, are a star. Thank you so much!

As a final attempt, I followed the last article you sent where downgrading Enterprise to Pro simply meant re-entering the Generic Pro Key again. And it worked! +reps for you <3

In summary, here was the rundown of events in case someone else can find this useful:

1. Buy Win Pro 10/11 digital licence from Microsoft Store app (no product key, licence bound to MS account)
2. 'Buy' button becomes 'Install' in MS Store, click Install (this will result to an error code, do not panic)
3. Reboot device (let Windows updates finish during reboot)
4. Windows magically reboots to a de-activated Win 10 Enterprise (do not panic)
5. Change product key into generic Win 10 Pro key: VK7JG-NPHTM-C97JM-9MPGT-3V66T (this effectively downgrades the 'stray' Enterprise to Pro)

Voila!

Thread marked solved. Cheers!