Windows 10: Not able to reswitch account on lock screen

I was using work/school account and it was locked I switched to another account in the lock screen and am not able to reswitch to my work school account and i have no credentials for the other account to login

:)

 

Nonexistent account on lock screen

I changed the name of my laptop to match the name of the unit it replaced. When I rebooted, I got a message that the username or password was incorrect. Then I noticed there are now 2 accounts listed at bottom left on the lock screen: the correct one and one with a username that doesn't exist in user accounts. The name is the first 5 letters of the correct login. Unfortunately, the lock screen defaults to the phantom account (of course it would). I can switch to my regular account and log in as usual, but that's bothersome. Is there a settings page where I can get rid of the extra account or is there some place in the registry? The lock screen has to be seeing it somewhere, but it's not showing up in any of the usual account settings places.

Running 19042.746 Pro.

 

Lock screen automatically with password

Hi Kenneth,

To have a better view on this concern, are you referring with Lock Screen timeout? If so, we suggest that you follow the steps below:

• Click on Start menu.
• Go to Settings.
• Click on Accounts.
• Under Sign-in options, click on Lock screen.
• Go to Screen timeout settings.
• Change the value under Screen.

Also, no need to create a pin code since you already have your Microsoft account password. You can sign in using your account.

Let us know if you need any further assistance and we will be glad to help.

 

unable to change the lock screen Wallpaper.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the exact issue that you are facing?
  
• 
  Are you facing issues while trying to change the lock screen Wallpaper?
  
• 
  Are you not able to choose the directory where the wallpapers has been saved?
  

As an initial troubleshooting step, I suggest you to restart the computer and check if you are able to successfully change the lock screen wallpaper.

• 
  From Desktop, right click and select
  Personalize.
  
• 
  In Personalization window, click on
  Lock Screen in the left pane.
  
• 
  And choose wallpaper you would like to apply for the lock screen by choosing the browse option.
  
• 
  Close the Personalization window.
  

If the issue still persists, please do reply with the required information. We will be glad to assist you.

Thank you.