Windows 10: Not Able to Save Picture on my Computer

I'm trying to "Save Image As" on a picture on the internet. It will not save in JPG or PNG form. They are not available on the explorer screen. It is saved as a file my computer doesn't recognize. When the Explorer appeaars to save the image, the storage goes directly into WinZip Image Manager. And then it wont open out of explorer.

:)

 

I can't "save pictures" from my facebook account

Hi Cristina,

Thank you for posting your Microsoft Community.

Please answer these questions:

• When was the last time you were able to save pictures?
• Are you able to save other file formats?
• Are you able to save pictures from other websites?
• Do you get any error messages?
• Do you have any security program installed on the computer?
• Have you made any recent software or hardware changes on the computer?

I request you to follow the steps below:

Perform system file checker. Follow the steps below which will help you:

• 
  Open an elevated command prompt.
  
• 
  In the command prompt, type the following command, and then press ENTER: sfc /scannow.
  

The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Why are pictures I download showing up on my desktop and some pictures I don't know who they are being saved on my computer?

Hello,

To assist you better, I suggest you to answer the below questions.

• From where are you trying to download and save the Pictures?
• While saving the Pictures are you not prompted to save in a particular location?

I suggest you to check in the Downloads folder and check if they exist there.

• Press Windows + E keys and select Downloads
  in the left side Navigation bar and check if the downloaded Pictures exists there.

Please post to us with more information and results to help you better.

 

Cannot save the photos from a cd to my computer

Hello,

Thank you for posting your query in Microsoft Community. I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

How exactly are you trying to save the photos from CD to Computer?

I suggest you to try the below steps and check if it helps.

Open the picture folder form CD by inserting it to the Computer.

• Select the pictures and right click and click on copy.
• Open the folder from Computer where you want to save it.
• Right click on this folder and click on paste.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.