Windows 10: Not able to use the windows hello due to work account

Discus and support Not able to use the windows hello due to work account in Windows Hello & Lockscreen to solve the problem; Hi, I am not able to use the windows hello due to the fact that I am logged on to a work account. My work account is hosted by go daddy and I have... Discussion in 'Windows Hello & Lockscreen' started by Saarthak Aneja, Oct 4, 2024.

  1. Not able to use the windows hello due to work account


    Hi, I am not able to use the windows hello due to the fact that I am logged on to a work account. My work account is hosted by go daddy and I have purchased 365 through go daddy only for my 2 work emails. Please help meThanks Saarthak

    :)
     
    Saarthak Aneja, Oct 4, 2024
    #1

  2. Windows Hello won't work for a family member account

    • Have you applied a group policy? If yes, you may check this article on
      how to resolve the issue.
      • No group policy applied
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
      • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
    • What is the exact error message?
      • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
      • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.
    There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
    (Already did that)
     
    Michael_DS, Oct 4, 2024
    #2
  3. New Local Account Not Working In Windows 10

    Hi Scott,

    This issue could have happened due to corrupted profile on your Windows 10. We suggest that you delete the non-working profile on your PC and try to register it again.

    To delete your non-working account, we suggest that you follow these steps:

    • Click on the *Start menu**. It's the Windows logo in the bottom left of your screen.

    • Click on Settings.

    • Click on Accounts.

    • Click on Family & other users.

    • Click on the account you wish to remove.

    • Click on the remove button.

    • Click on the Delete account and data button.

    We also suggest that you follow the steps on this
    link
    to create a local user or administrator account in Windows 10.

    Let us know if you need further assistance.
     
    Anthony Gal, Oct 4, 2024
    #3
  4. zbook Win User

    Not able to use the windows hello due to work account

    Programs not working

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, Oct 4, 2024
    #4
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Not able to use the windows hello due to work account

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