Windows 10: Not accepting windows login password, despite being correct.

I restarted my pc and upon the restart, it had no internet connection. This is an issue which has been happening for years, at random. Wlancfg sometimes does not automatically run, and I have to manually start the service through task manager for internet to become available. I did get hit with "Your device is offline. Please sign in with the last password used on this device" all the time and I would enter my usual password and login like usual with no problem. However, when the internet service wasnt running this time, it did not accept my password. I have logged into my account on mobile t

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Microsoft account doesn't accept reset correct password

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing while login to the PC using your Microsoft account.



In this scenario, we would suggest you to perform these steps and check if you are able to sign with the correct login credential in Safe mode. Also check if you are connected the PC to the internet, preferably through Ethernet cable.

1. At the login screen click on the power symbol.
   
2. Hold SHIFT key in the keyboard and click Restart.
   
3. After restarting your system, select the Troubleshoot option.
   
4. Select advanced options under
   Troubleshoot screen.
   
5. Click on Startup Settings
   
6. Click Restart and follow the onscreen steps to go to Safe Mode
   
7. Login with the correct password using the onscreen keyboard.

Please get back to us with the end result for further investigation.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Password rejected despite correct password

Hi Sam,

Thank you for posting your concern on Microsoft Answer Community.

If you have another user account on the tablet, you may login to that account and try the below mentioned steps.

1. Login to the other user account.
   
2. Click on start menu and just type “Run”.
   
3. Type netplwiz and click
   OK.
   
4. Then select the user account
   you are facing the password issue.
   
5. Uncheck the box beside
   “Users must enter a user name and password to use this tablet”
   
6. Then restart the tablet and check if you are able to login.
   

Hope it helps.

Aditya Roy

Microsoft Community – Moderator

 

Laptop Login won't accept correct password

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to login to the Microsoft user account either with the old or new password. We would like to know the local user account that you
are currently using is a Standard or Administrator account.



In this scenario, we would suggest you to perform these methods and check.



Method 1: Connect the laptop with an Ethernet cable for network connection
and try the onscreen keyboard to enter the password. Click on Ease of access from the right bottom corner of the login screen beside the shutdown icon, to select onscreen keyboard.



Method 2: We would suggest you to refer the steps as mentioned in this article:

Troubleshoot problems signing in



Regards,

Aditya Roy

Microsoft Community – Moderator