Windows 10: Not entirely sure what to do about this... Took a screenshot of a game using the Xbox Game...

submitted by /u/Zeruen
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:)

 

Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

• Press Windows key + X on your keyboard. 
• Click on Command Prompt (Admin). 
• Type wsreset.exe, and then hit Enter. 
• Close the Command prompt, and then launch Windows Store. 
• Update the Xbox App in the Windows Store.  
• If there is no option for you to update it, uninstall and reinstall the app. 

Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

• Open the Xbox App.
• On the left pane, click the gear icon to view Settings.
• Select Game DVR.
• Make sure Record game clips and screenshots using Game DVR is
  On.
• Check if your Keyboard shortcuts are accurate to the one that you are using.
• Click Save if you made any changes.
  

Keep us posted.

 

Problems with XBOX App and all gaming settings in general!

For more information on how to resolve issues with the Game bar on Windows 10, kindly visit this

link and perform the steps provided.

In order to take advantage of the Game DVR feature, you need to make sure that your device meets the hardware requirements. See

Hardware requirements for Game DVR on Windows 10 for more information.

We also recommend verifying the Game DVR settings. Here are the steps:

• Launch the Xbox app.
• Go to Settings.
• Select Game DVR. Make sure that Record game clips and screenshots using Game DVR is set to
  On.

Note: You also need to make sure that the game isn't set to full-screen mode only when using the Game DVR.

We'll be waiting for your response regarding the status of this issue. We're here to clear things up.

 

remove game data from xbox game in windows 10

I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
steps:

1. Press the Windows icon, then select the gear icon to access Settings.
2. Select Accounts.
3. Under Email & app accounts, click the Microsoft account, then click Remove.

I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, then select Advanced options.
5. Click Reset.

Let us know if that works for you. We'd be glad to further assist you.