Windows 10: Not getting the option to change forgotten windows password.

I am able to log into my laptop using either a pin or fingerprint. I can also log into my microsoft account using a password. The problem is that I have forgotten my windows password and do not get an opportunity for "forgot password" when logging in or in the account password change screen. I don't use windows password but I have a program that is asking for it and I can't come up with it or set a new one.

:)

 

Forgotten windows password

Thanks AYOKANMI for the information, in this case I think the first suggestion really is the most appropriate, please try to follow the step by step to recover your password and try to access again.

https://support.microsoft.com/en-us/account-bil...

tell me if it worked.

 

How to reset Windwos 8 Password?

Change or reset your password - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Changing forgotten/lost administrator password

Hi,

"What to do if you forget your Windows 8/8.1 password"

Change or reset your password - Microsoft Support

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info,
  go to the
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

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Microsoft policy about lost or forgotten passwords

https://support.microsoft.com/en-us/kb/189126#bookmark-third

Cheers.