Windows 10: Not getting verification code I have enter the last four digit correctly but i m unable to...

Not getting verification code I have enter the last four digit

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Getting four digit verification code

Getting four digit verification code sent to email and text instead of 7. I am unable to get into my account when I go threw all the microsoft steps and fill out a form it sends me an email that says they can not help me because I have two Authenticator on. I need my email !

 

How can I get 7 digit verification codes instead of 6?

I have a personal Microsoft account. It has 2-step verification set up.

Today, I’m performing a fresh install of Windows 11. I try to login with my personal Microsoft account, so I enter my username and password. I’m then prompted to use my email, phone number, or Authenticator app to get my verification code.

I don’t have my personal account set up with my Authenticator app, so I use email. I receive a 6 digit code and I try entering that into the code text field on the login prompt, but then it tells me I need a 7 digit code.

I the. Try to get a code through sms text, but that also only gives me a 6 digit code.

None of my options are giving me a verification code that works.

I cannot find any solutions to this, so I attempted to request a security info replacement in hopes to disable 2-step authentication. I then provided an alternate email.

Unfortunately, it appears this process takes a month, so I attempt to cancel the request. In order to do so, I have to enter a verification code and, again, I am only able to receive 6 digit codes but the prompt requires 7 digits.

Please help!

 

Unable to get Verification code

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

To begin with troubleshooting I would like you to answer the following question:

• Which email client are you using?
• What exactly do you mean by"I have entered but unfortunately there is email code send to my inbox whatsoever."?
• Are you not receiving any verification code to your primary account that you have access to?
• Is your phone number registered to get the verification code?

Please get back to us with reponse in oreder to assist you accordingly.