Windows 10: Not receiving from SMTP mailbox

Discus and support Not receiving from SMTP mailbox in Windows 10 Software and Apps to solve the problem; I am trying to add an SMTP account to the Inbox app. Inbox added the account but isn't receiving any email from the account I verified on another... Discussion in 'Windows 10 Software and Apps' started by Jay Bienvenu, Jan 18, 2021.

  1. Not receiving from SMTP mailbox


    I am trying to add an SMTP account to the Inbox app. Inbox added the account but isn't receiving any email from the account I verified on another machine that the account does in fact have new mail in it. The account settings offers no way to change the settings.


    Not receiving from SMTP mailbox ed69943e-0dd0-4551-b986-7b7f96232ca3?upload=true.png

    :)
     
    Jay Bienvenu, Jan 18, 2021
    #1

  2. X6 - Is SMTP Authentication Impossible?

    (I am only interested in POP!)

    I want to use an SMTP server which is not provided by the operator (network or broadband)

    The only form of authentication catered for seems to be "POP before SMTP" where you have to authorise sending using the same login as you first receive with.

    Settings I see are:

    Incoming : there is no field for remote mailbox address - weird?

    Outgoing: there IS a field for remote mailbox address - why? The username and password fields provided seem to relate to this remote mailbox address, not to the SMTP server. (Anyway, they already exist in incoming settings!)

    E.g.. I can receive from my remote mailbox fine. That's "*** Email address is removed for privacy ***"

    I can't authenticate using the "smtp.o2.co.uk" server to send using my address of "*** Email address is removed for privacy ***" as there is nowhere to enter my o2 authentication details. (I can send unauthorised to o2 addresses)



    The above example works fine in Profimail email client and with Profimail I can send emails carrying the "*** Email address is removed for privacy ***" address with o2 authentication via the o2 SMTP server by either t-mobile network or by tiscali broadband WLAN to any of various test addresses.

    Am I doing it wrong in the native client or is it impossible?
     
    pat100---01, Jan 18, 2021
    #2
  3. petrib Win User
    how to configure ur mailbox

    Have you received from Microsoft the correct POP3 or IMAP4 server names, as well as their SMTP server name + any port and other security settings they might require?

    If you have all the details from Microsoft, then create a new mailbox in the Messaging app, and enter them there.

    Note that sometimes network operators require you to use their SMTP server, and do not pass traffic through the network to other SMTP servers.
     
    petrib, Jan 18, 2021
    #3
  4. petrib Win User

    Not receiving from SMTP mailbox

    E61 not new receiving email

    #1: Get the Internet access point settings from your network operator. (If you have problems with this step, start a new discussion topic/thread.)

    #2: Get the email account details from your email service provider (username & password, POP3 or IMAP4 server name, SMTP server name, any particularities regarding security settings, port numbers, etc). Note: You might have to use your network operator's SMTP
    server for sending, instead of the email provider's SMTP server (if they are different, and if your operator has prevented access to other SMTP servers than their own).

    #3: In the Messaging app on the phone, hit "Options" (or whatever it is in Italian), choose "Settings", then "E-mail" and finally "Mailboxes". Create a new mailbox using the access point name from step #1 and the details from #2.

    #4: Now your mailbox is usable and you should be able to send/receive email.
     
    petrib, Jan 18, 2021
    #4
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Not receiving from SMTP mailbox

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