Windows 10: Not seeing other mail folders

Discus and support Not seeing other mail folders in Windows 10 Software and Apps to solve the problem; Just installed a new PC with W10 and am having issues using Windows e-mail. I successfully set up an account to link with my e-mail provider and do... Discussion in 'Windows 10 Software and Apps' started by Nicholas258, Jul 30, 2018.

  1. Not seeing other mail folders


    Just installed a new PC with W10 and am having issues using Windows e-mail. I successfully set up an account to link with my e-mail provider and do receive incoming e-mails, but all of the other previously established folders set up with my provider are not showing up in Windows. I've spoken with the provider and have verified that most setting protocols are correct (IMAP; non-SSL; authentication; etc), the only settings not verified are the ports. But I can't find anything in Windows e-mail to allow for verification or change of port settings, so based on a previous Microsoft comment, I added in the port setting, ex. 993, right after the outgoing/incoming server info; ex: mail.xxxxxxx.com:993:1. I also saw a variation of this without the Not seeing other mail folders :)1) being added; neither solution worked as I still cannot get the other folders. So, after more than a few hours of research and talking, e-mailing and chatting with others, I've reached a decision point to cancel using Windows e-mail, but I'm willing to give it one more try. Any solutions out there?




    [Original subject: Windows e-mail issue]

    :)
     
    Nicholas258, Jul 30, 2018
    #1
  2. Brink Win User

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. *Smile

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Jul 30, 2018
    #2
  3. Windows Live email folders

    Hi,

    I would suggest you locate the Windows Live Mail Folder and see if your important folders are available.

    Follow the steps below:

    Step 1: Show all hidden Files.

    • Click on File Explorer and then click on the View Tab.
    • Check Show Hidden Files/Folders.
    Step 2: Open the WLM Store folder.

    • Go to the Mentioned path: C:\Users\YOUR_USERNAME\AppData\Local\Microsoft\Windows Live Mail
    • Now go to the Storage folders location and look for your important folders.
    • If they are available, follow the steps below.
    • Make a copy of Windows Live Mail Folders and store it in a path you can easily access.
    • Now, open Windows Live Mail Account.
    • Click Alt + F key and press Import Messages.
    • Select Windows Live Mail and click Next.
    • Browse the folder and locate the file.
    • Finally press Next.
    • You will find your imported messages in the Imported folder.
    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Jul 30, 2018
    #3
  4. Not seeing other mail folders

    Mail folders

    Hi Charmaine,

    You may add folders in the Mail app by utilizing the Add folder (+) icon.

    In order to do so, please follow these steps:

    • Log in to the Mail app.
    • Under Folders, click More.
    • A pane will open then across All Folders click on the
      +
      icon.
    • You can name the folder then press Enter.

    Please let us know if you encounter any issues with adding a new folder.
     
    Katrina Men, Jul 30, 2018
    #4
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Not seeing other mail folders

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