Windows 10: not showing orignal headphones driver instead showing realtek

I have a sonny headphones Its a bluethooth headphone I use a cord cable that comes with the headphones when I first use it than the system recognized my microphone as my sonny headphone microphone and audio but now after a reseting my laptop for some reason It revert to realtek audio and the realtek audio have static sound in it

:)

 

Headphones do not show up when Realtek is installed

OK, so this happened to me on my laptop. It wanted to use the realtek drivers no matter what. Let me show you what to do.
Step 1. Open the start menu and type 'Device Manager' in the search bar. Click on the result.

Step 2.

You'll see this window appear.

Step 3.

Expand the 'Sound , video and game controllers' category.

Step 4. Find 'Realtek High Definition Audio' in the list, then right click it and select Properties.

Step 5.

Click on the 'Driver' tab near the top of the window.

Step 6.

Now click on the button that says 'Roll back driver'.
If the button is dimmed, make sure your Realtek drivers are currently installed.

Step 6. If you did it correctly, the system should ask you to restart to finish. If it does then you finished the tutorial correctly!
Once restarted, Open device manager again using step 1. Expand the 'sound, video and game controllers' category again.

Step 7. If it says 'High Definition Audio Device' then you did it right. Here's a pic for example purposes:

 

My headphones not showing up in input or anywhere

After doing these steps to my extent I'm going to list my problems

for the first set it had notice and said I had a Generic Audio driver and nothing beyond that

for the second list of steps under Sound and video Game controllers I only saw two options and both are as Listed: Realtek High Definition Audio and Intel(R) Display Audio, and The Realtek high Definition Audio is something I know is not the microphone that comes from my headphones but from my computer and the other option is something I don't know what is, so I did the step on that one and after doing it there was one option to pick as a other driver and it was the Realtek High definition Audio and after clicking on it , it said that it couldn't start and it was a code 10.

For the third set of steps I don't see my headphone's microphone listed anywhere only the speaker that lets me hear things, but I still did the step on that and restarted my laptop and it changed some names of things.

My System model is: XPS 13 7390 and for the manufacturer is only shows OS manufacturer and that is: Microsoft Corporation

 

Headphones do not show up when Realtek is installed

So in my device manager, it says 'Realtek High Definition Audio(SST)' and the one without the '(SST)' is under hidden devices. Both do not allow me to roll back driver.









Also, I don't know if this means anything, but it says this on the hidden one.