Windows 10: Not wake up from sleep mode

My box does not wake up from "sleep" mode. I tried wake-up with keyboard and power button, but not worked.

The psecs of my box is here;

Any idea would be appreciated.

:)

 

Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.

 

Windows 10 - Problem waking up from sleep mode

This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

I also used powercfg /devicequery wake_from_any

to get a list of device names for components capable of waking the system from sleep, and then I used

powercfg /deviceenablewake <devicename>

to make certain that the touchscreen and power button are armed to wake the machine.

After restarting, sleep and wake then functioned properly again.

 

Waking up from sleep mode

Hi Phil,

If you are unable to get out of Sleep mode, it could mean that the BIOS installed reduces the power to which your input device is connected, i.e. mouse or keyboard. For us to properly assist you in getting out of Sleep mode, kindly respond to the questions
below:

• Can you explain further what you are experiencing? Were you able to get to the lock screen after waking from Sleep mode?
• Are you using a laptop or a desktop computer?
• When did the issue start to occur? Did it happen after installing an update, an app, or a driver?
• What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.